At Ndururumo High School, I managed front-office operations, maintained confidential digital records, and coordinated logistics for academic and extracurricular activities.
At Roadside Rescues, I handled high-volume emergency calls and coordinated roadside assistance with tow truck operators and service providers. I also supported customer service at Safety Road Rescue, mapping distress locations and coordinating towing services across the United States.
At Nairobi City County Government, I supported strategic communications and Rapid Results Initiatives, and helped plan the launch of the 2023 Customer Service Week at City Hall. My experience also includes retail operations at Safaricom Agent and sales at Confidential Agency.

