Dhimas Putra
@dhimasputra
I handle customer support, payroll operations, and HR services across client-facing teams.
IndonesiaWhat I'm looking for
I've supported customers and clients across retail, automotive sales, insurance, contact centers, and payroll operations. In my current Helpdesk role at PT Personel Alih Daya, I handle complaints, requests, and information through Qontak CRM while analyzing router and network activation issues.
Previously, I processed payroll instructions, overtime, absenteeism, BPJS Healthcare, BPJS Workforce, and client payroll reports at PT GASI and PT Intikom Berlian Mustika. I also bring English-Indonesian translation, editing, Microsoft Office, Google Sheets, Adobe Illustrator, and Adobe Photoshop skills.
Experience
Work history, roles, and key accomplishments
Payroll Outsource
PT Intikom Berlian Mustika
Jan 2025 - Present (1 year 8 months)
Processed client instructions, prepared payroll reports, and handled absenteeism, overtime, and BPJS contributions.
Helpdesk
PT Personel Alih Daya
Handled complaints, requests, and provided information via Qontak CRM to sales, and analyzed router and network activation problems.
Payroll & HR Service Specialist
PT GASI (Gunatronikatama Cipta)
Jan 2023 - Dec 2024 (1 year 11 months)
Processed client instructions, overtime, BPJS healthcare and workforce, prepared payroll reports, and managed meetings and webinars.
Contact Center Agent
PT Visionet Data Internasional
Jan 2021 - Dec 2023 (2 years 11 months)
Handled complaints, requests, and provided information via inbound calls and WhatsApp.
Insurance Consultant
PT Prudential Life Assurance
Jan 2020 - Dec 2021 (1 year 11 months)
Listened to client needs, sold insurance products, and managed a team.
Sales
PT. People Intelligence Indonesia
Jan 2019 - Dec 2020 (1 year 11 months)
Provided product information, assisted customers with software downloads, and resolved software-related issues.
Call Center
PT. Kayva Putra Surya Gemilang
Jan 2019 - Dec 2019 (11 months)
Handled complaints and provided information to customers.
Sales Executive
PT. Dwi Perkasa Mobil Tama
Jan 2019 - Dec 2019 (11 months)
Sold cars and maintained good relationships with customers.
Staff
PT. Matahari Putra Prima Tbk
Jan 2011 - Dec 2012 (1 year 11 months)
Sold products, served customers, and maintained stock.
Education
Degrees, certifications, and relevant coursework
Universitas Pamulang
Graduated from Universitas Pamulang in 2018.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Job categories
Interested in hiring Dhimas?
You can contact Dhimas and 90k+ other talented remote workers on Himalayas.
Message DhimasGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
