Open to opportunities

Devoted Vegan

@devotedvegan

Message

Operations and bookings professional blending calm coordination with digital brand and customer experience.

United Kingdom

Message

What I'm looking for

I’m looking for a calm, mission-driven team where I can own day-to-day operations, strengthen workflows and documentation, and support customers through clear digital communication—while contributing to brand messaging, coordination, and measurable process improvements.

I’m a thoughtful, reliable operations professional supporting programs, administration, and cross-team coordination in mission-driven environments. I bring steady organisation, clear communication, and a calm, solutions-focused approach to daily workflows, documentation, and digital tools.

In recent roles, I’ve led booking and guest onboarding end to end, managed communication channels with clarity and confidentiality, and shaped creative direction across newsletters, social media, and retreat campaigns. I also manage digital operations and customer experience, including Shopify e-commerce workflows such as orders, inventory, fulfilment, and customer support.

Earlier experience spans HR support, recruitment and onboarding, and coordination across multiple business units, including process improvements and tracking systems. I’m motivated by helping teams function smoothly, strengthening systems, and contributing to meaningful work with professionalism and respect.

Experience

Work history, roles, and key accomplishments

Current

Manager, Bookings & Brand Comms

Current

Klinkara Sounds

Jan 2025 - Present (1 year 7 months)

Led end-to-end operations for bookings, digital communication, and customer experience. Managed Shopify e-commerce workflows and supported brand communication, content strategy, and social media growth.

Booking Digital Communication Customer Experience Shopify Operations Order Management Inventory Management Fulfilment Customer Support Brand Communications Content Strategy Social Media Growth Partnerships

Booking & Creative Director

Sen Wellness Sanctuary & Sen Wellness Clinic

Jan 2025 - Jan 2026 (1 year)

Directed high-level retreat and clinic bookings, including guest onboarding and personalised client support. Managed communication channels and led creative direction for newsletters, social media, retreat campaigns, and brand storytelling.

client support Communication Management Confidentiality Newsletters Social Media Retreat Campaigns Brand storytelling

Corporate Dev & Real Estate Coord

Neighbourly Pharmacy Inc.

Jan 2023 - Jan 2024 (1 year)

Managed lease documentation and databases for 300+ pharmacy locations in Canada. Coordinated vendor communication and maintained rent/insurance documentation and finance workflows.

Databases Insurance Documentation

HR Administrator

Toronto Hydro Corporation

Jan 2022 - Jan 2023 (1 year)

Supported recruitment and employment administration including background checks, job postings, scheduling, and candidate communication.

Recruitment support Background Checks Job Posting Scheduling Candidate Communications

Workplace HR Coordinator

Provincial Health Services Authority

Jan 2021 - Jan 2022 (1 year)

Provided HR services to seven business units, supporting onboarding, grievances, reporting, and events. Improved administrative processes and created tracking systems.

HR Services Onboarding Grievances Reporting Tracking Systems

Support Advisor

Shopify Inc.

Jan 2020 - Jan 2020 (0 months)

Delivered platform support by resolving merchant issues and providing solutions focused on growth.

Platform Support Merchant Issue Resolution Customer Support Growth Focused Solutions

Donor Care Coordinator

Habitat for Humanity Canada

Jan 2019 - Jan 2020 (1 year)

Managed donor communications, database updates, donation processing, and tax receipts. Supported accurate donor records and recurring donation operations.

Donor Databases Tax Receipts

Office Administrator

Habitat for Humanity Canada

Jan 2018 - Jan 2019 (1 year)

Managed reception, scheduling, supplies, and filing while supporting multi-department needs. Assisted with day-to-day office administration to keep workflows running smoothly.

Reception Scheduling Filing Multi Department Support Administrative Support

Assistant Marketing Director

Arya Canada Inc.

Jan 2017 - Jan 2017 (0 months)

Produced media content for concert promotion and supported PR efforts. Secured sponsorships and coordinated volunteers for marketing and event activities.

Sponsorship Public Relations Volunteer coordination