Open to opportunities

Devon Whitaker

@devonwhitaker

Message

Human resources and administration professional with strong operational and people skills.

United States

Message

What I'm looking for

I am looking for HR or employee relations roles that leverage my administration, onboarding, and records management skills in a collaborative, safety-focused workplace with growth opportunities.

I am a detail-oriented HR and administration professional with a Bachelor of Science in Business Administration and broad experience in employee support, workforce coordination, and office operations. I am proficient with HRIS systems including Oracle HRIS and Microsoft Dynamics and bring strong interpersonal and conflict-resolution skills.

Across logistics, delivery, manufacturing, and education settings I have led teams, improved processes, and maintained compliance with safety and quality standards. Notable achievements include implementing a sensory-inclusive classroom model that reduced incidents by 40% and coordinating high-volume delivery operations while maintaining reliable customer service.

I seek to leverage my administration and leadership background into Human Resources and Employee Relations roles where I can support onboarding, employee relations, records management, and process improvements while contributing to a positive workplace culture.

Experience

Work history, roles, and key accomplishments

Delivery Driver

Aero Logistics LLC

Dec 2024 - Jul 2025 (7 months)

Sorted, loaded and delivered packages using vans and trucks, optimized routes with GPS tools, and maintained high customer service standards while adhering to safety protocols.

GPS Customer Service Vehicle Operation Time Management

Delivery Driver/Dispatcher

Safeway Logistics LLC

Jun 2024 - Dec 2024 (6 months)

Sorted and delivered packages, coordinated with dispatch to streamline delivery operations, and used route optimization tools to ensure timely service while providing customer support.

Dispatch Coordination Customer Service Vehicle Operation Communication Logistics Coordination Time Management

Delivery Driver

York Expediting Service

May 2023 - May 2024 (1 year)

Delivered and picked up an average of 1,000 packages weekly, managed loading/unloading and sorting processes, and delivered consistent, timely service with strong customer interactions.

Customer Service Time Management Vehicle Operation

Fleet Call Center Data Entry Clerk

Hyster-Yale Materials Handling

Jan 2019 - Apr 2022 (3 years 3 months)

Maintained detailed client product and service knowledge, routed incoming calls to appropriate departments, and performed accurate data entry of call notes to support customer resolutions and sales.

Data Entry Routing Customer Support CRM Product Knowledge Communication Microsoft Office Records Management

Special Education Teacher Assistant

Pitt County Schools

Oct 2017 - Aug 2018 (10 months)

Supported classroom instruction and supervised autistic students aged 3–7, co-developed a sensory-inclusive model that reduced behavioral incidents by 40% and increased engagement by 25%.

Classroom Support Special Education Student supervision Collaboration Test Administration

Lab Analyst

Patheon Inc

Jan 2016 - Apr 2017 (1 year 3 months)

Maintained laboratory readiness by restocking and sterilizing workstations, calibrated instruments and updated quality control procedures to meet compliance standards.

Quality Control Environmental Monitoring Documentation Sterilization

Forklift Operator

ASMO

Jan 2014 - Jan 2016 (2 years)

Managed warehouse operations including inbound/outbound logistics and inventory control using WMS and RF scanners, supervised up to 20 employees and ensured OSHA compliance.

Warehouse Control Inventory Control WMS OSHA Logistics

Correctional Officer

Maury Correctional Institution

Jan 2013 - Jan 2014 (1 year)

Conducted daily rounds, helped reduce inmate disturbances through improved procedures, and contributed to upgraded physical and technology security and training curricula.