Jonathan Andrade

I’ve supported operations through both HR and dispatch work, processing payroll, handling I-9 and onboarding tasks, and helping teams start strong through new hire orientations and training. I communicate benefit plan details clearly and keep documentation accurate to meet established deadlines.

As a dispatcher, I ensure compliance with safety regulations and company policies while verifying driver credentials and assigning routes based on customer needs. I create daily reports on response times and call volumes, maintain detailed logs, and use GPS and routing tools to plan routes, update customers, and advise drivers on issues. I also manage large volumes of calls with accurate data entry and continuously look for efficiency improvements.

Earlier experience includes training new staff in bussing and cleaning procedures, handling reservations and to-go orders under pressure, and working overnight stocking to support inventory accuracy. Across every role, I’m focused on accuracy, prioritization, and reliable service when teams and customers need answers fast.