Shelby Ortiz
@shelbyortiz
Adaptable bilingual logistics professional
What I'm looking for
As a seasoned logistics professional with 9 years of experience, I have honed my skills in logistics management, customer service, and administrative roles. My expertise lies in freight operations, inventory control, and logistics management initiatives. I am proficient in problem-solving, quality control, and team collaboration, with a strong background in AS400, DYMS, and other computer systems.
Throughout my career, I have demonstrated my ability to streamline transportation, improve delivery times, and enhance overall operational performance. I am a strong communicator and have a proven track record of providing exceptional customer service to both internal and external customers. My analytical skills enable me to drive informed decision-making and support strategic business initiatives.
I am a versatile and adaptable individual with a strong work ethic, always looking for opportunities to grow and develop my skills. I am excited to bring my expertise and passion for logistics to a new role and contribute to the success of a dynamic organization.
Experience
Work history, roles, and key accomplishments
Front End Supervisor
Ross Dress for Less
Apr 2017 - Present (8 years 2 months)
In my role as Front End Supervisor, I provided customer support, managed cash register operations, and ensured a pleasant shopping experience. I also restocked merchandise and resolved conflicts using strong problem-solving skills.
Operations Coordinator
WOW Logistics
Jun 2023 - Present (1 year 11 months)
As an Operations Coordinator, I managed customer service activities, coordinated logistics for loads, implemented inventory control measures, and optimized processes to enhance operational performance. I also facilitated supplier coordination and fostered team collaboration to achieve project goals.
Driver Check-in Clerk
Old Dominion Freight Lines
Aug 2020 - Sep 2023 (3 years 1 month)
In my role as a Driver Check-in Clerk, I ensured the accuracy of drivers' documentation, provided exceptional customer service, and assisted operations by monitoring various reports. I handled freight documentation and managed communications with drivers and customers.
Interview Specialist
Furst Staffing Services
May 2018 - Oct 2020 (2 years 5 months)
As an Interview Specialist, I facilitated the hiring process by scheduling interviews, creating assessment guidelines, and recruiting candidates. I also attended hiring events and improved performance optimization techniques for workforce satisfaction.
Office Clerk
ABF Freight
Jul 2015 - Nov 2017 (2 years 4 months)
As an Office Clerk, I organized documentation, provided customer service, and supported account managers with clerical tasks. I processed accounts payable and receivable, ensuring timely delivery of freight and maintaining accurate financial records.
Education
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Shelby hasn't added their education
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