Open to opportunities

Brittany Bennett

@brittanybennett

Human Resources & operations leader specializing in employee relations, talent acquisition, and workforce management with 10+ years.

United States

Message

What I'm looking for

I’m looking for a role where I can lead employee relations and talent acquisition, improve workforce planning and scheduling, and ensure compliance—while building a supportive culture that drives operational excellence and retention.

I’m a Human Resources and Operations leader with 10+ years of experience across employee relations, talent acquisition, workforce management, compliance, onboarding, training, payroll administration, and organizational leadership. I build strong workplace cultures while driving operational excellence and supporting sustainable growth.

In transportation and logistics, I’ve owned day-to-day workforce scheduling, staffing adjustments, and route/operational coordination, while ensuring compliance with DOT regulations and company safety requirements. I also support employee coaching, performance management, and corrective action processes to resolve issues early and keep teams aligned.

On the recruiting side, I’ve consistently delivered hiring outcomes—recruiting and onboarding 30+ CDL-A, CDL-B, and Non-CDL drivers monthly using applicant tracking systems and targeted sourcing. I coordinate onboarding workflows end-to-end, including orientation scheduling, background reviews, MVR evaluations, and drug testing/logistics.

Previously, I led a high-volume call center team of approximately 50 employees, strengthening employee engagement, performance, and retention through training, feedback, and workforce scheduling. Across all roles, I’m recognized for conflict resolution, HR compliance, KPI-driven performance analysis, and process improvement that makes operations run smoother.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Manager

Current

JXN Logistics

Jan 2026 - Present (6 months)

Oversee employee onboarding and personnel documentation, including new hire setup and employment verification. Support payroll administration, attendance tracking, workforce scheduling, and recruiting for drivers and support staff.

Employee Onboarding Payroll Administration Workforce Scheduling Talent Acquisition HR Compliance Employee Relations Safety Compliance Document Management

Operations Manager

Groome Transportation

Jun 2025 - Nov 2025 (5 months)

Led daily transportation operations while supervising drivers and dispatch personnel. Managed scheduling, coaching, performance evaluations, payroll processing, and compliance with DOT regulations and safety requirements.

Transportation Operations Driver Supervision Dispatch Coordination Workforce Scheduling Employee Coaching Performance Management DOT Compliance Payroll Processing Safety Compliance Operational Reporting

Recruiter

Trillium Drivers

Feb 2025 - May 2025 (3 months)

Recruited and onboarded 30+ CDL-A, CDL-B, and Non-CDL drivers monthly for regional and over-the-road positions. Managed recruiting pipelines in ATS tools and coordinated screening, background reviews, MVR evaluations, drug testing, physicals, and orientation schedules.

Talent Acquisition Driver Recruiting Background Checks Onboarding coordination

Human Resources & Operations Manager

Rice International

Nov 2023 - Jan 2025 (1 year 2 months)

Managed employee onboarding and personnel file maintenance, including direct deposit setup and employment verification. Supported payroll administration and workforce scheduling, coordinated safety and compliance documentation, and assisted with employee relations and performance improvement.

Employee Onboarding Payroll Administration Workforce Scheduling Employee Relations Compliance Documentation Performance Improvement

Operations Manager

Rice International

Jun 2020 - Nov 2023 (3 years 5 months)

Managed workforce scheduling, payroll administration, and route planning while leading daily transportation operations. Interviewed, hired, trained, and coached drivers, coordinated with FedEx terminals across multiple states, and maintained compliance with safety and accountability programs.

Transportation Management Route Planning Workforce Scheduling Payroll Administration Performance Reviews Safety Programs Compliance Management

Call Center Manager

Wells Fargo

Oct 2017 - Jun 2020 (2 years 8 months)

Led a team of approximately 50 employees in a high-volume customer service environment. Conducted interviews, onboarding, training, coaching, and performance evaluations while managing schedules to meet service goals and maintaining compliance with banking regulations and quality standards.

Call Center Management Team Leadership Onboarding Training & Coaching Performance Management Workforce Scheduling Employee Relations Banking Compliance Customer Service Operations Mentorship

Store Manager

Dollar General

Apr 2016 - Oct 2017 (1 year 6 months)

Managed daily store operations including staffing, scheduling, hiring, onboarding, and training. Supervised inventory and customer service operations while handling payroll functions, cash handling, and operational compliance.

Store Management Staffing Scheduling Onboarding Training Development Inventory Management Customer Service Payroll Administration Cash Handling Operational Compliance

Teacher

Rise and Shine Daycare

Jul 2013 - Apr 2016 (2 years 9 months)

Developed lesson plans and educational activities for infant, toddler, and preschool classrooms. Supported early childhood development through classroom management and maintained positive relationships with children, parents, and staff.

Lesson planning Early Childhood Education Classroom Management Infant Toddler Care

Production Associate

Flex-N-Gate

Apr 2010 - May 2013 (3 years 1 month)

Operated manufacturing equipment in a fast-paced environment while maintaining production standards. Performed quality inspections and supported workplace safety initiatives to ensure consistent output.

Manufacturing Operations Equipment Operation Inspections Workplace Safety Process Compliance Continuous Improvement