Jasmine Stoneking
@jasminestoneking
Dedicated patient advocate with strong communication and leadership skills.
United StatesWhat I'm looking for
I am a dedicated Patient Advocate with over four years of experience in healthcare support, specializing in patient benefits and prescription management. My role at CVS Caremark has honed my ability to communicate effectively with patients, healthcare professionals, and insurance companies, ensuring that individuals receive the assistance they need for their medication coverage and copay options.
Throughout my career, I have demonstrated strong leadership skills by managing and training employees, while also multitasking in high-pressure environments. My experience in customer service, from my time at Sears-Roebuck and Panera Bread, has equipped me with the ability to engage with clients effectively, ensuring their needs are met and enhancing their overall experience. I am passionate about improving patient care and continuously seek opportunities to enhance my skills and knowledge in the healthcare sector.
Experience
Work history, roles, and key accomplishments
Patient Advocate
CVS Caremark
Dec 2018 - Present (6 years 7 months)
Followed up with patients, healthcare professionals, and insurance companies regarding benefits and coverage. Assisted patients with prescription copay, financial opportunities, and managed high call volumes while updating patient files. Handled correspondence for prescriptions and reported adverse events to manufacturers.
Member Service Lead
Sears-Roebuck
Oct 2017 - Nov 2018 (1 year 1 month)
Engaged with customers via multiple channels, assisting with product selection and promoting sales events. Managed and trained employees on new offers and scheduled projects to foster business growth. Handled various payment types and hosted weekly customer engagement events.
Sales Associate
Panera Bread
May 2015 - Oct 2017 (2 years 5 months)
Performed opening and closing duties, managed cash registers, and handled large amounts of transactions. Took customer orders, managed catering requests, and maintained a clean and organized workstation. Addressed customer inquiries and resolved order-related issues.
Education
Degrees, certifications, and relevant coursework
College of Lake County
Associate in Fine Arts, Fine Arts
Completed coursework for an Associate in Fine Arts degree. Gained foundational knowledge and skills in various artistic disciplines.
Warren Township High School
High School Diploma, General Studies
Obtained a High School Diploma, completing all required coursework. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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