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Open to opportunities

Kayla Boyette

@kaylaboyette

Customer service professional skilled in data analysis, team leadership, and problem-solving.

United States
Message

What I'm looking for

I seek a customer-facing role that leverages my service, data analysis, and leadership skills in a collaborative culture with opportunities for growth.

I am a customer service professional with four years of hands-on experience in retail and caregiving environments, focused on improving customer satisfaction, resolving complaints efficiently, and ensuring accurate transaction management. I bring a track record of supporting inventory control and collaborating with teams to maintain welcoming, well-run operations.

My background includes roles at Food Lion, a nursing home as a PCA, and Texas Roadhouse, where I consistently delivered high-quality results, streamlined processes, and drove team success through innovative projects and collaborative problem-solving.

I am completing a BA in business administration with a healthcare focus and combine strong communication, data analysis, and leadership skills with creativity and community engagement. I seek opportunities where I can contribute to service excellence and operational improvements while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

NH

Personal Care Assistant

Nursing Home

Jan 2017 - Dec 2020 (3 years 11 months)

Provided daily personal care and supportive services to elderly residents, improving resident well-being and comfort through compassionate, individualized assistance.

Education

Degrees, certifications, and relevant coursework

Grand Canyon University logoGU

Grand Canyon University

Bachelor of Arts, Healthcare / Business Administration

2023 -

Pursuing a Bachelor of Arts in Business Administration with a focus on healthcare studies; expected graduation in 2026.

GS

Goldsboro High School

High School Diploma, General Education

2015 - 2015

Graduated with a high school diploma from Goldsboro High School.

Tech stack

Software and tools used professionally

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Kayla Boyette - Customer Service Associate - Food Lion | Himalayas