Destiny Calderon

At Caliber Collision, I manage front-office operations for a high-volume collision repair center, coordinating customer communication, insurance paperwork, repair scheduling, payments, rental logistics, and vehicle deliveries.

I've supported collision-repair customers from repair-order intake through final invoicing, using CCC One, CCC Estimating, DocuSign, and internal management systems to maintain accurate records and resolve concerns professionally.

Previously, I handled sales estimates, orders, invoices, purchase orders, vendor communication, office inventory, and client support at ASTC Global and Promo Signs. At Vision Turf and Pavers, I improved document retrieval time by 98% through an efficient filing system and managed payroll, vendor relationships, and daily administrative operations.

My background also includes licensed life and health insurance sales, scheduling coordination, cashiering, and customer service. I'm bilingual in Spanish and English and bring organized communication, conflict resolution, quality-focused documentation, and a commitment to creating a positive customer experience.