Amelia Crumpton
@ameliacrumpton
I am an administrative assistant and licensed claims adjuster improving processes and communication.
United StatesWhat I'm looking for
I am a resourceful Administrative Assistant II supporting leadership and cross-functional teams at State Farm, focused on clear communication and operational efficiency.
I coordinate NATM and Fire Team management, schedule EOM cadence, lead huddles, and expertly track engagement funds to ensure accurate budgeting and resource allocation.
I previously served as a licensed Auto Express Claims Adjuster, completing bridge training and gaining proficiency with ECS, Salesforce, SCPs, and policy interpretation across states.
I leverage Microsoft Forms and data-driven feedback to enhance collaboration, adapt across departments, and drive positive outcomes; I am dependable, organized, and eager to contribute to team success.
Experience
Work history, roles, and key accomplishments
SCAdministrative Assistant II
State Farm Insurance Company
Aug 2023 - Present (2 years 1 month)
Provide administrative support to leadership and Fire Team operations, coordinating EOM cadence, huddles, and inter-office communication to improve operational efficiency. Track and manage engagement funds to ensure accurate budgeting and optimal resource allocation.
SCAuto Express Claims Adjuster
State Farm Insurance Company
Aug 2022 - Aug 2023 (1 year)
Processed and completed auto claims across all states as part of an 11-person Auto Express Claims team, leveraging ECS and Salesforce to maintain compliance and throughput. Completed Bridge training and applied policy interpretation and SCPs to resolve claims efficiently.
Education
Degrees, certifications, and relevant coursework
UTUniversity of North Texas
Master's Degree in Library Science, Library Science
2010 - 2012
Completed a Master's degree in Library Science at the University of North Texas from 2010 to 2012.
TUTexas A&M University-Commerce
Bachelor's Degree, Interdisciplinary Studies (Reading Specialization)
1995 - 2000
Completed a Bachelor's degree in Interdisciplinary Studies with a Reading Specialization at Texas A&M University-Commerce from 1995 to 2000.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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