Open to opportunities

Genesis Perez

@genesisperez

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Bilingual office manager specializing in administrative operations and billing.

United States

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What I'm looking for

I seek a mid-level administrative role where I can manage office operations, streamline billing/AR processes, support leadership, and leverage bilingual communication to improve team efficiency and customer experience.

I am a dedicated, detail-oriented Office Manager and Executive Administrative Professional with over five years supporting leadership teams and managing daily office operations. I bring hands-on experience improving workflow efficiency across departments and maintaining confidential records.

My background spans invoicing, accounts receivable, scheduling, document control, CRM management (CDK, Frazer, Dealer Center), and Excel reporting. I consistently deliver accurate financial documentation and support leadership with reconciliations and audit preparation.

I have held roles across multi-store and dealership environments, where I supported billing across multiple locations, coordinated between finance and management teams, and maintained digital filing systems. I also contributed to client engagement through bilingual communication and social media support.

I am organized, tech-savvy, and customer-focused, committed to creating a professional and welcoming office environment while optimizing processes and supporting team coordination.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Mainland Auto

Sep 2024 - Present (1 year 5 months)

Oversee daily office operations including scheduling, document control, invoicing, and CRM maintenance to improve workflow and client communication. Support reporting, social media correspondence, and front-desk coordination for leadership teams.

Office Management Invoicing CRM (CDK Frazer Dealer Center)Document Control Scheduling Reporting Customer Relations

Auto Sales & Administrative Assistant

Honda

Sep 2022 - Jun 2024 (1 year 9 months)

Managed client scheduling, communications, and administrative support for sales and service departments, processed invoices and customer documents, and coordinated between finance and management to streamline operations. Provided bilingual customer support and assisted with office reporting.

Scheduling Customer Service Invoicing Document Management CRM Reporting

Billing Clerk

Mercedes-Benz (AutoNation)

Jan 2022 - Sep 2022 (8 months)

Handled billing and accounts receivable across five dealership locations, produced Excel reports (SOR, CIT, Heat Sheets), maintained ECM digital filing, and assisted with auditing, title management, and financial reconciliation.

Billing Accounts Receivable ECM Audit Support Financial Reconciliations

Administrative Assistant

Drive Away Autos

Apr 2016 - Aug 2020 (4 years 4 months)

Supported office and asset management with reporting, scheduling, invoicing, and document coordination, processed financial and shipping paperwork, and ensured smooth interdepartmental communication and customer service.

Administrative Support Invoicing Scheduling Reporting Customer Service Office Operations