Maria Amaya
@mariaamaya
Bilingual administrative professional specializing in office operations, scheduling, and billing.
United StatesWhat I'm looking for
I am a bilingual administrative professional with a strong track record supporting healthcare and small-business offices. I excel at front-desk operations, multi-line communication, scheduling, and accurate recordkeeping that keeps daily workflows running smoothly.
In my most recent role I managed front-desk duties, processed payments, maintained financial reports, and supported patient care while also leading in-house marketing efforts that boosted patient traffic and treatment starts.
I have supervised and trained teams, coordinated high-volume scheduling for multiple providers, and consistently exceeded productivity and satisfaction goals. I am completing a bookkeeping certification to deepen my financial and accounting capabilities.
I bring organized systems, attention to detail, and strong interpersonal skills in both English and Spanish to help offices improve operations, collections, and patient experience.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Crosspointe Dental
Jul 2023 - Sep 2025 (2 years 2 months)
Managed front desk operations, scheduling, payment processing, and patient records while supporting clinical-administration communication; created social media campaigns and quarterly marketing projects that increased patient traffic and treatment case starts.
Lead Call Center Representative
Morgan Orthodontics
Mar 2018 - Aug 2021 (3 years 5 months)
Trained and supervised a team of 5, managed multi-line phone systems and scheduling for 500+ patients, verified insurance and maintained electronic records while consistently exceeding productivity and patient satisfaction goals.
Customer Service Representative
Rockett Water SUD
Oct 2016 - Oct 2017 (1 year)
Resolved customer inquiries, processed 55+ transactions daily, balanced cash drawers and prepared deposits, and entered and reconciled financial data in the accounting system to maintain operational accuracy.
Office Manager
Awards by Mastercraft
Sep 2015 - Sep 2016 (1 year)
Managed billing, invoicing, accounts receivable and QuickBooks entries, processed confidential documents and payments, and supported sales operations and inventory management to keep office systems organized.
Education
Degrees, certifications, and relevant coursework
Bookkeeping Certification
Certification, Accounting / Bookkeeping
In-progress bookkeeping certification focusing on bank and credit reconciliation, ledgers, journal entries, accounts receivable/payable, and QuickBooks basics; expected completion in 2026.
Alvarado High School
High School Diploma, General Education
High school diploma conferred in 2010 with general secondary education completion.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Maria?
You can contact Maria and 90k+ other talented remote workers on Himalayas.
Message MariaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
