Siloe Arevalo

I’m a reliable bilingual (English/Spanish) administrative and customer support professional with 10+ years of experience managing client communications, coordinating operations, and supporting fast-paced business environments.

In my current role, I manage high-volume customer communication through phone, email, and text messaging, while maintaining customer records, scheduling, and workflow tracking in digital systems. I create estimates and invoices, coordinate insurance claims, and communicate directly with adjusters and clients to keep matters moving smoothly.

I work independently and quickly adapt to new software platforms, using my strong organization and multitasking skills to handle documentation and maintain both digital and physical records.

My background includes training and onboarding employees in a healthcare setting, along with delivering excellent customer service, supporting compliance standards, and maintaining sanitation and organization.