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Sierra Olive

@sierraolive

I keep offices running smoothly while delivering dependable customer support and coordinating complex daily operations.

United States
Message

What I'm looking for

I'm looking for a role where I can support people, keep operations organized, build strong client relationships, and continue growing through meaningful work in administration, customer service, or advocacy.

I'm currently supporting daily office operations at Wolford Collision Repair, serving as a primary contact for customers, vendors, insurance adjusters, and towing companies. I coordinate repair scheduling, prepare estimates, document vehicle damage, order parts, and track insurance claims.

Previously, I managed sales, inventory, scheduling, hiring, training, and employee development at Russell Cellular (Verizon). I consistently ranked among the company’s top-performing managers by coaching team members, driving sales performance, and delivering exceptional customer service.

At Real Property Management, I supported office leadership, tenants, prospective renters, and property managers through phone communications, maintenance requests, listings, document preparation, and daily office operations.

I'm pursuing a Bachelor of Science in Social Work and bring a passion for advocacy, communication, and helping people navigate challenges. I value organized workflows, strong client relationships, and reliable follow-through in fast-paced environments.

Experience

Work history, roles, and key accomplishments

WR
Current

Office Assistant

Wolford Collision Repair

Jan 2026 - Present (9 months)

Managed daily office operations and served as the primary point of contact for customers, vendors, insurance adjusters, and towing companies. Coordinated repair scheduling, prepared estimates, documented vehicle damage, ordered parts, and tracked insurance claims.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Bachelor of Science, Social Work

2026 -

Pursuing a Bachelor of Science in Social Work with a focus on advocacy and communication.

DH

Dale Young Community High

High School Diploma, General Studies

2016 - 2019

Earned a High School Diploma.

Tech stack

Software and tools used professionally

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