At Premier Dental, I run phishing campaigns and deploy security awareness training that led to a 70% reduction in phishing cases. I also monitor the SOC and assisted with modernizing legacy applications and server infrastructure.
At Jefferson Hospital Information Services, I supported Epic and EHR systems and helped healthcare staff and patients resolve technical issues. Across my roles, I’ve supported enterprise applications, documented IT procedures, and worked with Microsoft 365, Cisco Meraki, and Redis.
