Denise White
@denisewhite
Experienced manager with a strong background in customer service.
United StatesWhat I'm looking for
With over 14 years of experience in customer service and management, I have honed my skills in leading teams and driving sales. As the owner of Amour Toujours, I successfully led the startup and opening of the business, implementing promotional strategies that significantly boosted our market presence. My ability to analyze market conditions and set competitive pricing has been key to our success.
In my previous roles at Walmart, I excelled as a Sales Floor Manager and Overnight Support Manager, where I not only drove sales but also trained and coached new employees. My strong communication skills and commitment to customer satisfaction have allowed me to maintain loyalty and resolve issues effectively. I thrive in dynamic environments and am passionate about creating positive experiences for both customers and team members.
Experience
Work history, roles, and key accomplishments
Owner
Amour Toujours Inc
Jan 2018 - Present (7 years 7 months)
Led the startup and opening of Amour Toujours, developing and implementing promotional strategies to drive business success. Completed reports outlining products sold and ordered, service efficiency, and various contributing costs, while monitoring market conditions to set accurate pricing structures.
Sales Floor Manager
Walmart
Jan 2020 - Dec 2023 (3 years 11 months)
Drove sales and boosted customer excitement through effective oversight of store promotions and identified methods to help stop shrinkage. Coached and trained new employees, unloaded trucks, checked in inventory, stocked shelves, and set up store displays for new items.
Overnight Support Manager
Walmart
Jan 2014 - Dec 2018 (4 years 11 months)
Drove sales and boosted customer excitement through effective oversight of store promotions and identified methods to help stop shrinkage. Coached and trained new employees, unloaded trucks, checked in inventory, stocked shelves, and led a department team to meet goals.
Food Service Manager
Raising Canes River Center
Jan 2013 - Dec 2014 (1 year 11 months)
Priced and ordered food products and kitchen equipment, establishing and managing effective controls for labor and inventory costs. Completed reports outlining meal numbers, service efficiency, and various contributing costs, while preparing employee schedules for over 18 employees.
Owner
Amour Toujours Inc
Jan 2006 - Dec 2014 (8 years 11 months)
Led the startup and opening of Amour Toujours, developing and implementing promotional strategies to drive business success. Completed reports outlining products sold and ordered, service efficiency, and various contributing costs.
Mobile Device Tech Support
AT&T
Jan 2004 - Dec 2005 (1 year 11 months)
Troubleshot, diagnosed, and corrected issues with customer phones via phone, assisting with data settings and handling final call resolutions with minimum escalations. Configured internet browsers and e-mail clients on mobile devices, cleared cache, reset internet options, and installed drivers for connectivity.
Education
Degrees, certifications, and relevant coursework
Eton Medical Training
Medical Training, Medical Training
1990 - 1991
Completed online medical training, graduating in December 1991. Gained foundational knowledge in medical practices and procedures.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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