Open to opportunities

Deborah Chisom Okoye

@deborahchisomokoye

Virtual Assistant and Sales Professional improving operations through CRM management, lead generation, and responsive customer support.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can manage CRMs, handle email and customer support, and support lead generation and outreach. I want a team that values organized workflows, clear communication, and continuous process improvement.

I am a Virtual Assistant and Sales Professional supporting business operations through organized workflows, strong customer communication, and reliable administration. I manage CRM platforms like HubSpot, Zendesk, and Freshdesk to keep customer interactions accurate and actionable.

In my sales roles, I promote products through customer engagement, product demonstrations, and objection handling. I also support lead generation and sales outreach, including email prospecting, to help improve daily sales performance.

I bring hands-on experience across calendars, inbox support, data entry, and customer record maintenance—plus tools like Hunter.io and email verification tools to improve list accuracy and deliverability. I enjoy solving problems, coordinating information flow, and helping businesses elevate their customer experience.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

Fouani Nigerian Limited

Jan 2026 - Present (8 months)

Promotes LG and Hisense products through customer engagement and product demonstrations. Handles customer questions and objections, negotiates deals, and gathers feedback to improve sales strategy.

Sales Product Demonstrations Customer Engagement Objection Handling Negotiation Deal Closing Customer Feedback Market Insights Promotion

Administrative Officer

Prudence Model Secondary School

Oct 2024 - Nov 2025 (1 year 1 month)

Managed student records, attendance reports, and administrative documents to support school operations. Provided timely support to students and parents and coordinated communication across school stakeholders while assisting with event planning and scheduling.

Records Management Attendance Reporting Administrative Support Student Support Scheduling Documentation Stakeholder Communication Event Coordination

Virtual Assistant (Admin & Support)

Phills Steol Global Concept

Mar 2024 - Oct 2024 (7 months)

Supported executive calendar management and email communication. Cleaned and verified email lists using Hunter.io tools and handled administrative tasks to keep operations organized.

Calendar Management Email Communication Email Support Escalation Handling Email List Hygiene Email Verification Hunter.Io Administrative Support Workflow Coordination

Customer Support Representative

Zero Down Solar Program

Jun 2023 - Oct 2023 (4 months)

Handled customer inquiries and complaints via phone, email, and chat, providing timely support. Updated customer records in CRM systems, followed up to ensure resolution, and shared customer feedback with internal teams.

Customer Support Phone Support Email Support Chat Complaint Handling Follow up Issue Resolution Customer Feedback

Sales Representative

Paterson Zochonis (PZ)

Jan 2021 - Nov 2022 (1 year 10 months)

Sold company products by engaging customers, explaining product value, and supporting purchase decisions. Built client relationships to encourage repeat business and focused on achieving daily sales performance.

Customer Relationship Management Sales Customer Engagement Product Value Explanation Sales Pitches