Open to opportunities

Kosisochukwu Igwenagu

@kosisochukwuigwenagu

Message

Detail-oriented virtual assistant and lead generation specialist driving operational efficiency.

Nigeria

Message

What I'm looking for

I seek remote roles focused on lead generation, CRM management, and appointment setting within collaborative teams that value process improvement, automation, and reliable operational support.

I am a tech-savvy Virtual Assistant and Customer Support Specialist with over two years of remote experience supporting business and real estate teams. I specialize in CRM management, lead generation, email outreach, appointment setting, and workflow optimization.

I've consistently generated 200+ qualified leads monthly using Apollo.io and scheduled 200+ appointments with 95% accuracy while maintaining up to 99% CRM data accuracy across HubSpot and Freshdesk. I improve processes through automation (Zapier, Make) and organized project management (Trello, ClickUp, Monday.com).

I am reliable, adaptable, and proactive, focused on delivering solutions that keep operations running smoothly and improve conversion and task completion rates.

Experience

Work history, roles, and key accomplishments

Current

Lead Generator

Current

Crezivanta

Feb 2026 - Present (1 month)

Researched and identified high-value business leads and enriched CRM databases using Apollo.io, generating 200+ qualified leads monthly and improving contact verification for sales outreach.

Lead Generation Apollo.Io CRM Management Data Enrichment Sales Outreach

Current

Customer Support Admin

Current

Freelance

Jan 2023 - Present (3 years 2 months)

Responded to 50+ daily inquiries via HubSpot and Zendesk with a 98% satisfaction rate, resolved 80+ daily tickets with SLA compliance, and maintained 99% data accuracy in Freshdesk.

Customer Support HubSpot Zendesk Freshdesk Ticket Resolution SLA Trello Monday.Com Reporting

Virtual Assistant

Emlek

Nov 2024 - Apr 2025 (5 months)

Managed inbox communications and coordinated tasks in ClickUp to improve response times and workflow efficiency, maintaining 100% contact data accuracy in CRM systems.

Inbox Management ClickUp Coordination Google Workspace Workflow Optimization Client Communication

Lead Generation Specialist

ELPI

Sep 2024 - Jan 2025 (4 months)

Segmented and qualified target audiences, crafted outbound email and LinkedIn outreach to maximize responses, and maintained CRM pipeline accuracy, reducing lead duplication and errors by 20%.

Lead Qualification Outbound Outreach Copywriting Segmentation Pipeline Management List Building

Appointment Setter

Silaco

Apr 2024 - Aug 2024 (4 months)

Executed targeted email and LinkedIn campaigns to generate 50+ qualified leads monthly and scheduled 200+ appointments with 95% accuracy, reducing missed meetings by 30%.

Appointment Setting Calendly Scheduling Lead Nurturing

Virtual Assistant

Sylflora

Mar 2024 - Jun 2024 (3 months)

Managed 100+ daily emails using filters and labels, maintained content calendars in Trello and Google Workspace, and scheduled cross-time-zone meetings without conflicts.

Trello Google Workspace Scheduling Email Content Calendars Administrative Support