Dawn Florinchi
@dawnflorinchi
Organized Patient Services Coordinator skilled in insurance, compliance, and administration.
What I'm looking for
I am an organized Patient Services Coordinator with strong experience in admissions, insurance verification, authorizations, workers' compensation processes, and patient intake workflows. I bring a commitment to patient advocacy, privacy compliance, and efficient office operations.
In my current role at CORA Physical Therapy, I manage patient check-in/check-out, co-pay collection, authorization setups, multiline phone systems, and after-visit summaries to preserve continuity of care. I also serve as Safety Coordinator and maintain Medicare binder compliance.
Previously, I administered contracts and closing documents at Marriott Vacation Club and supported extensive municipal operations at the City of Toledo, including court desk duties, permits, inspections coordination, licensing, and board recordkeeping. I have substantial accounts payable and processing experience from roles at Marathon Petroleum and staffing agencies.
I am proficient in MS Office (including MS Word and Excel), SAP, electronic health records best practices, and various administrative systems; I hold training in leadership (PSC Ignitors Course) and am a Notary for the State of Ohio. I seek to apply my attention to detail and cross-functional experience to support patient-centered administrative teams.
Experience
Work history, roles, and key accomplishments
Patient Services Coordinator
CORA Physical Therapy
Nov 2020 - Present (4 years 11 months)
Manage patient intake, insurance verification and authorizations, co-pay collection, scheduling, and after-visit summaries to maintain continuous care and facilitate treatment plans; serve as Safety Coordinator and maintain Medicare binder compliance.
Contract Administrator
Marriott Vacation Club
Aug 2018 - Nov 2020 (2 years 3 months)
Generated and reviewed closing documents for deed transfers, repurchases and sales; managed incoming contracts and service agreements, ensured correct pricing and documentation, and supported customer service via multiline phones.
Clerk Specialist II
The City Of Toledo
Aug 2013 - Mar 2018 (4 years 7 months)
Performed cashier/reception and court desk duties, processed SAP deposits and payroll reports, prepared affidavits and court files, coordinated inspections and hearings, and managed licensing and public records requests.
Accounts Payable Clerk
Express Employment
Dec 2012 - Aug 2013 (8 months)
Processed purchase orders and invoices, compiled daily budget and production reports, managed office supplies and clerical tasks, and tracked approvals for outstanding invoices.
Senior Accounting Processor
Marathon Petroleum Company
Feb 2006 - Nov 2012 (6 years 9 months)
Generated and coded invoices, managed contractor payroll and timekeeping, led implementation of a new electronic system to improve timekeeper efficiency, and administered safety and security badge processes.
Processor Assistant
TNT Staff Pro
Sep 2004 - Feb 2006 (1 year 5 months)
Entered contractor data for contract setup and payroll, prepared invoicing paperwork, compiled and distributed daily contractor reports, and supported safety training and badge issuance.
Data Entry / Teacher Assistant
Asher Adult Education
Jun 2001 - Jun 2002 (1 year)
Entered State of Michigan database records, assisted GED prep and testing, supported students with math and writing, and managed file organization for program records.
Education
Degrees, certifications, and relevant coursework
Melvindale High School
High School Diploma, General Studies/Accounting
High school diploma with general studies and accounting coursework.
Wayne County Community College
Certificate, Computer Applications
Completed MS Office coursework and updated training in MS Office 365 as of 1997 and ongoing.
Availability
Location
Authorized to work in
Job categories
Skills
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