Davis Rodriguez

I’m a customer service professional with a strong focus on problem solving, assertive communication, and personalized support. I’m passionate about continuous learning and providing excellent customer experiences, backed by training through academic programs and courses in sales and customer service.

Most recently, I worked as a Customer Service Agent at Sutherland, managing inbound calls and tracking shipments to ensure accuracy and timely deliveries. I also handled billing support, upsells, live chat support, sales assistance, retention tasks, and worked with CRM Systems—bringing dependable, customer-first energy to every interaction.