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Angie Sanchez

@angiesanchez

Enthusiast about new challenges and learning new things.

Colombia
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What I'm looking for

A visionary company with a great job environment and new challenges.

Experience in customer service for more than four years. Great at problem solving and at communication skills.

Experience

Callzilla logoCA

Bilingual customer service agent

Callzilla

Dec 2021 - Aug 2022 (8 months)

I made calls to patients in the United States
associated with a medical center to confirm
their medical appointments.
I did an average of 200 calls per-day.

TE

Customer service agent

Telepormance

Aug 2021 - Nov 2021 (3 months)

I helped customers with their online orders in
post-sales process through chat.
I answered an average of 25 chats per-day,
managing 2 chats at time.

Continnuum logoCO

Bilingual analyst

Continnuum

Oct 2019 - Aug 2021 (1 year 10 months)

Analyzed audios to connect customers to
other departments for insurance, collections
and real state. Heared and analyzed an average of 1000
audios per-day.

Tech stack

Learn about the tools and technologies that Angie likes to use.

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