A visionary company with a great job environment and new challenges.
Angie Sanchez
@angiesanchez
Enthusiast about new challenges and learning new things.
ColombiaWhat I'm looking for
Experience in customer service for more than four years. Great at problem solving and at communication skills.
Experience
Work history, roles, and key accomplishments
Bilingual customer service agent
Callzilla
Dec 2021 - Aug 2022 (8 months)
I made calls to patients in the United States
associated with a medical center to confirm
their medical appointments.
I did an average of 200 calls per-day.
Customer service agent
Telepormance
Aug 2021 - Nov 2021 (3 months)
I helped customers with their online orders in
post-sales process through chat.
I answered an average of 25 chats per-day,
managing 2 chats at time.
Bilingual analyst
Continnuum
Oct 2019 - Aug 2021 (1 year 10 months)
Analyzed audios to connect customers to
other departments for insurance, collections
and real state. Heared and analyzed an average of 1000
audios per-day.
Bilingual customer service agent
sitel
Apr 2019 - Jul 2019 (3 months)
Customer service for the resolution of billing
issues. Sales agent for tangible and intangible products.
Education
Degrees, certifications, and relevant coursework
Angie hasn't added their education
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Software and tools used professionally
Availability
Location
Authorized to work in
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