Tatiana Velasquez

I have over 8 years of experience in providing outstanding customer service, technical assistance, and inbound sales. My journey began as a chat agent, where I quickly learned the importance of understanding customer needs and delivering tailored solutions. My proactive approach and strong communication skills have allowed me to excel in high-pressure environments, ensuring customer satisfaction and loyalty.

Throughout my career, I have been promoted to roles that require direct collaboration with contractors and distributors, enhancing my ability to streamline project workflows and build strong relationships with key stakeholders. I am a native Spanish speaker with a high proficiency in English, which has enabled me to effectively support a diverse clientele. I am always eager to learn new techniques and skills that will contribute to my professional growth and success.