David Wenske User
@davidwenskeuser
Experienced Customer Service Representative passionate about delivering top-notch service.
What I'm looking for
As an experienced Customer Service Representative, I am passionate about delivering top-notch service that leaves customers delighted. My strong communication skills and sales expertise enable me to ensure seamless interactions and drive positive outcomes. I thrive in dynamic environments where I can utilize my problem-solving abilities to address customer inquiries effectively.
Throughout my career, I have worked with various companies, including MayaHealth, where I responded to customer inquiries via phone, email, and chat, addressing sales concerns and resolving issues promptly. My experience at FedEx as an Appointment Setter honed my skills in scheduling and managing client interactions, while my role at FusionBPO allowed me to develop effective sales strategies by analyzing market trends. I am committed to maintaining a high level of product knowledge to assist customers with their questions and concerns.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
MayaHealth
Mar 2021 - Dec 2024 (3 years 9 months)
Experienced Customer Service Representative skilled in responding to inquiries via phone, email, and chat. Adept at addressing sales concerns and resolving issues promptly while maintaining a high level of product knowledge.
Appointment Setter
FEDEX
Jan 2018 - Jan 2021 (3 years)
Successfully contacted and interacted with potential clients to schedule appointments. Demonstrated excellent communication skills and utilized CRM software to manage appointments and maintain accurate records.
Sales Representative
FusionBPO
Feb 2016 - Dec 2017 (1 year 10 months)
Initiated and maintained strong relationships with customers, ensuring high levels of satisfaction. Assisted customers in making informed purchasing decisions by explaining product features and benefits.
Education
Degrees, certifications, and relevant coursework
University of Texas
Master of Business Administration, Business Administration
2018 - 2020
Studied advanced concepts in business administration, focusing on management, finance, and marketing strategies to prepare for leadership roles in various industries.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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