David Wenske UserDU
Open to opportunities

David Wenske User

@davidwenskeuser

Experienced Customer Service Representative passionate about delivering top-notch service.

United States

What I'm looking for

I am looking for a role that values customer satisfaction, offers growth opportunities, and fosters a collaborative environment.

As an experienced Customer Service Representative, I am passionate about delivering top-notch service that leaves customers delighted. My strong communication skills and sales expertise enable me to ensure seamless interactions and drive positive outcomes. I thrive in dynamic environments where I can utilize my problem-solving abilities to address customer inquiries effectively.

Throughout my career, I have worked with various companies, including MayaHealth, where I responded to customer inquiries via phone, email, and chat, addressing sales concerns and resolving issues promptly. My experience at FedEx as an Appointment Setter honed my skills in scheduling and managing client interactions, while my role at FusionBPO allowed me to develop effective sales strategies by analyzing market trends. I am committed to maintaining a high level of product knowledge to assist customers with their questions and concerns.

Experience

Work history, roles, and key accomplishments

MA
Current

Customer Service Representative

MayaHealth

Mar 2021 - Dec 2024 (3 years 9 months)

Experienced Customer Service Representative skilled in responding to inquiries via phone, email, and chat. Adept at addressing sales concerns and resolving issues promptly while maintaining a high level of product knowledge.

FU

Sales Representative

FusionBPO

Feb 2016 - Dec 2017 (1 year 10 months)

Initiated and maintained strong relationships with customers, ensuring high levels of satisfaction. Assisted customers in making informed purchasing decisions by explaining product features and benefits.

Education

Degrees, certifications, and relevant coursework

University of Texas logoUT

University of Texas

Master of Business Administration, Business Administration

2018 - 2020

Studied advanced concepts in business administration, focusing on management, finance, and marketing strategies to prepare for leadership roles in various industries.

Tech stack

Software and tools used professionally

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David Wenske User - Customer Service Representative - MayaHealth | Himalayas