Open to opportunities

David Tarazona

@davidtarazona

Message

Bilingual client success and sales leader with technical product fluency.

Colombia

Message

What I'm looking for

I am looking for a role where I can lead client onboarding and retention efforts, bridge product and customer needs, coach users, and contribute to growth in a collaborative, product-driven company.

I am a bilingual client success and sales professional who combines hands-on customer lifecycle management with product-focused technical understanding. I have led client onboarding, designed retention strategies, and run high-volume coaching and training sessions to drive adoption and satisfaction.

As a founder and CEO, I secured enterprise funding, launched digital products, and managed cross-functional teams while building stakeholder relationships. My background in investigative data journalism sharpened my research, lead-generation, and storytelling skills for diverse audiences.

I bring practical experience with CRM workflows, prospect qualification, cold outreach, and delivering clear technical translation during discovery calls and executive briefings. I also hold foundational technical credentials in Python and AWS AI concepts that help me bridge product and customer needs.

I am driven to improve user outcomes through tailored engagement, scalable onboarding processes, and data-informed retention tactics, while coaching teams and clients to adopt new digital products confidently.

Experience

Work history, roles, and key accomplishments

Current

Founder & Lead Coach

Current

Tara English

Jan 2025 - Present (1 year 1 month)

Led client onboarding and delivered high-volume Zoom coaching sessions with tailored learning plans, improving client retention through personalized engagement and structured progress tracking.

Client Onboarding Coaching Retention Notion

CEO & Co-Founder

Cuestión Pública

Jan 2018 - Jan 2025 (7 years)

Prospected and secured enterprise-level funding, launched digital products, and managed cross-functional teams while maintaining strategic stakeholder relationships to scale operations.

Fundraising Product Launch Stakeholder Management Prospecting Lead Generation Team Leadership Digital Products

Investigative Data Journalist

Independent / Academic

Jan 2012 - Dec 2017 (5 years 11 months)

Conducted deep research to identify high-value leads and communicated complex data insights to diverse audiences through teaching and structured training sessions.

Data Analysis Training Lead Identification Communication Data Journalism

Customer Service Representative

Blockbuster

Jan 2011 - Dec 2012 (1 year 11 months)

Ranked top performer in subscription sales while resolving customer issues and providing face-to-face support in a high-volume retail environment.

Customer Service Subscriptions Objection Handling Communication

Education

Degrees, certifications, and relevant coursework

Tilburg University

Master of Communications & Information Sciences, Communications & Information Sciences (Data Journalism)

Completed a Master in Communications & Information Sciences with a focus on data journalism methodologies and applications.

Universidad de Los Andes

Bachelor of Arts, Political Science

Earned a Bachelor of Arts in Political Science covering political theory, research methods, and public policy analysis.

AWS Educate / Udacity

Certificate, Machine Learning / Generative AI

Completed ML Foundations and Generative AI coursework through AWS Educate and Udacity to gain foundational machine learning and generative AI knowledge.