David MacDuffie

Delivers daily high-volume mail and package routes with 100% timeliness and accuracy. Maintains a positive public-facing brand image and ensures strict accountability for customer data and safe transport of items.

Guided clients through style, trend, and color consultations for upscale formal events. Consistently achieved and surpassed monthly sales KPIs and cross-trained in management workflows.

Supervised store staff hours and alignment with corporate standards. Led onboarding and training modules, and managed opening/closing compliance checklists including register reconciliations.

Coordinated dynamic daily driver itineraries and scheduling under strict time parameters. Supervised driver compliance with regulatory rest windows and tracking software benchmarks.

Oversaw daily hospitality kitchen costs, labor shifts, bulk inventory ordering, and team pacing. Optimized team performance and handled customer escalations seamlessly.

Fielded high volume of client orders and inquiries via multi-line phone networks. Multitasked data entry workflows and collaborated with team to ensure accurate and rapid dispatch.

Provided white-glove wardrobe consulting for interviews, business attire, and weddings. Resolved intricate client complaints and delivery issues, preserving strong brand loyalty.

In progress, expected completion in 2026.

Earned a High School Diploma from Coronado High School from 2005 to 2009.