At Walgreens Boot Alliance, I supervised daily shift workflows and procedures to support productivity and service efficiency. I coached junior staff and handled customer escalations directly.
At DoubleTree by Hilton, I provided personalized guest support with special requests, reservations, and logistics. I also resolved incidents using established brand standards.
At USPS, I processed mail and managed sorting and logistics under strict deadlines. At WALMART, I served customers, organized inventory, and maintained retail operations.
I bring experience across customer support, team workflows, and hospitality operations. I use Microsoft Teams, Zoom, and Google Meet for remote collaboration.
