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David KalyutaDK
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David Kalyuta

@davidkalyuta

B2B partnerships and customer success leader with 8+ years scaling onboarding, analytics, and compliance-driven growth across global markets.

Estonia
Message

What I'm looking for

I’m looking for a role where I can build long-term B2B partnerships, lead onboarding and service excellence, and use performance analytics to drive measurable growth—working closely with Product, Compliance, and Sales in a regulated environment.

I’m a B2B partnerships and customer success professional with over 8 years across fintech, digital platforms, and international marketplaces. I specialize in onboarding and scaling 500+ business clients, managing high-value partner relationships, and driving commercial growth in regulated environments.

In my current role as a Senior Support Manager (Partnerships | B2B), I develop service delivery processes, lead end-to-end partner onboarding from qualification to activation, and design scalable workflows and SOPs. I’ve also led teams across multiple markets and collaborated with Product, Marketing, Compliance, and Tech to translate partner insights into platform improvements.

Previously, I led partner operations and performance analytics as a Team Lead (Partner Operations), delivering strategic KPI reporting and campaign performance insights. I managed compliance documentation aligned with ISO and data governance standards, and at Nets Group I supported credit, compliance, and risk management while automating billing workflows to reduce invoice processing time by 30%.

Experience

Work history, roles, and key accomplishments

TI
Current

Senior Support Manager

Ticombo

Jul 2022 - Present (3 years 11 months)

Developed service-delivery processes and onboarded 500+ B2B clients internationally from qualification to activation. Led multi-market partner alignment for event campaigns, built scalable SOPs, and managed a support team while partnering with Product, Marketing, Compliance, and Tech to improve the platform.

TikTok (Bytedance) logoTB

Team Lead - Partner Ops

Sep 2020 - Jul 2022 (1 year 10 months)

Led partner operations and performance analytics across social media channels, delivering KPI reporting to leadership and sponsors. Directed campaign execution and post-campaign analysis, managed ISO- and data-governance-aligned compliance documentation, and translated performance data into actionable growth recommendations.

Meta logoME

Social Media Strategist

Apr 2019 - Jul 2019 (3 months)

Supported digital marketing campaigns by analyzing performance data and identifying optimization opportunities to improve client growth. Monitored KPIs and campaign metrics, delivered performance reporting to inform decisions, and collaborated with clients and internal teams to refine campaign strategy based on measurable outcomes.

NG

Business Analyst / Account

Nets Group

Jun 2016 - Feb 2019 (2 years 8 months)

Managed B2B relationships in the Nordic banking and payments market, onboarding 200+ business customers and handling contract negotiations and account activation. Supported credit, compliance, and risk processes to ensure regulatory adherence and fraud prevention while coordinating with internal teams to drive sales growth and market expansion.

Education

Degrees, certifications, and relevant coursework

University of People logoUP

University of People

Academic Professional Diploma

Completed an Academic Professional Diploma program at University of People (remote).

Dania Academy of Business and Technology logoDT

Dania Academy of Business and Technology

Bachelor of Science, International Management & Finance

Earned a Bachelor of Science in International Management & Finance from Dania Academy of Business and Technology.

University of People logoUP

University of People

Associate’s degree in computer science, Computer Science

Earned an associate’s degree in computer science through University of People (remote).

Tech stack

Software and tools used professionally

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