Open to opportunities

David Farnell

@davidfarnell

Message

Experienced underwriter with a strong background in insurance solutions.

Canada

Message

What I'm looking for

I am looking for a role in a growth-oriented organization that values my skills and offers opportunities for professional development.

I am a dedicated insurance professional with extensive experience in underwriting and client relations. Currently, I serve as a Level II Underwriter at Wawanesa, where I excel in providing tailored insurance solutions and managing broker communications. My role involves processing renewals, policy changes, and ensuring accuracy in submissions, all while generating revenue growth through effective cross-selling strategies.

Prior to my current position, I spent over 16 years at RBC as a Licensed Insurance Advisor, where I honed my skills in client-focused service and sales. I consistently exceeded performance objectives and was instrumental in training new employees, fostering a collaborative environment. My commitment to continuous education and professional development is evident through my completion of various industry certifications.

Experience

Work history, roles, and key accomplishments

Current

Underwriter - Level II - Personal Lines

Current

Wawanesa

Mar 2023 - Present (2 years 4 months)

Answered broker calls and emails regarding coverage, billing, claims, or audits, providing insurance solutions based on needs. Processed insurance renewals and new business submissions, reviewing and processing policy changes.

Insurance Underwriting Customer Service Policy Management Cross Selling Continuing Education Attention To Detail

Licensed Insurance Advisor

RBC

Jul 2006 - Mar 2023 (16 years 8 months)

Provided insurance solutions to customers via calls and emails, focusing on coverage, billing, claims, and audits. Consistently met and exceeded sales, underwriting, and call handling objectives while training new employees.

OTL Certified Customer Service Sales Underwriting Microsoft Office Salesforce Training

Sales Associate

Future Hyundai

Aug 2004 - Jun 2006 (1 year 10 months)

Greeted new customers and determined their needs, achieving monthly sales targets and upselling accessories. Clearly communicated vehicle packages, features, and benefits, and provided after-sales support.

OMVIC Licensed Sales Customer Service Upselling Product Knowledge Sales Targets

Order Picker

Kraft Canada

Aug 1995 - Jul 2004 (8 years 11 months)

Assembled customer orders, ensured accuracy, and met speed and accuracy objectives. Trained new employees on warehouse procedures and assisted with deliveries when needed.

Order picking Warehouse operations Inventory Management Training Quality Control Teamwork