Vita Miroshnichenko
@vitamiroshnichenko
Customer Support & Client Relations specialist delivering tailored remote service and long-term international client relationships.
What I'm looking for
I’m a customer-focused professional with 15+ years of experience managing international clients and delivering tailored services in a remote environment. I build long-term client relationships through consistent communication and personalized support, handling multiple requests and resolving issues efficiently via written communication.
I also bring structured training experience from my academic roles, delivering communication-focused instruction and coordinating academic processes while ensuring deadlines. I’m independent, adaptable, and committed to client retention and satisfaction—always balancing problem-solving with clear expectations.
Experience
Work history, roles, and key accomplishments
Customer Support & Client Relations
Self-Employed
Jan 2007 - Present (19 years 6 months)
Managed 20+ international clients in a remote environment, building long-term relationships through consistent communication and tailored support. Handled client requests and resolved issues via written communication while managing schedules and expectations independently.
Education
Degrees, certifications, and relevant coursework
H.S. Skovoroda Kharkiv National Pedagogical University
Doctor of Philosophy (PhD), Pedagogical Sciences
Earned a PhD in Pedagogical Sciences at H.S. Skovoroda Kharkiv National Pedagogical University (2013).
V.N. Karazin Kharkiv National University
Master’s Degree, English Philology
Completed a Master’s Degree in English Philology at V.N. Karazin Kharkiv National University (2009).
Availability
Location
Authorized to work in
Job categories
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