Daryl Laurena

I am a dedicated Customer Service Representative with over a decade of experience in telephone customer service, specializing in sales, retention, collection, technical support, and customer care. My commitment to delivering prompt and courteous assistance has consistently contributed to customer satisfaction and loyalty. I am eager to leverage my skills to support the growth and success of a dynamic organization.

Throughout my career, I have excelled in various roles, including my current position at Zesta Engineering, where I manage sales orders and ensure efficient processing from production to end-user. My previous experience as a Credit Relations Associate involved negotiating payment arrangements and managing overdue accounts, where I consistently achieved collection targets and maintained high-quality customer interactions. My ability to adapt and learn quickly has been a key asset in my professional journey.