Daryl kurt Gutierrez

Managed inbound roadside service requests by creating quotations and tickets, dispatching providers and collecting payments while researching and proposing operational improvements.

Planned and executed social media campaigns, managed content posting and fan engagement, and analyzed campaign performance to grow audience engagement.

Contacted customers to negotiate payment plans and settlements, collected payments via phone, and maintained accurate records to reduce outstanding balances.

Evaluated client needs and financial capacity, presented and closed insurance policies, and handled policy administration and renewals for a seasonal account.

Provided inbound technical and sales support, identified prospects through outreach, delivered sales presentations, and resolved customer complaints to meet targets.

Oversaw bar operations, trained and scheduled staff, managed inventory and finances, and enforced health and safety standards to ensure smooth service delivery.

Managed private bar operations, supervised and trained staff, controlled inventory and compliance, and delivered hospitality services for events.

Completed an A.A. in Hotel and Restaurant Management at Holy Cross College of Pampanga.