Camille Salvaloza
@camillesalvaloza
Proficient customer service specialist with a focus on efficiency.
What I'm looking for
As a dedicated Customer Service Specialist, I pride myself on my ability to handle a high volume of inquiries while maintaining exceptional efficiency and professionalism. My experience spans various roles, including my recent position as a Customer Service Representative at VXI Global Holdings, where I addressed customer questions regarding billing and promoted service upgrades. My strong background in problem identification and resolution has enabled me to provide accurate and prompt information to customers, enhancing their overall experience.
In my previous role as a Negotiation Claims Specialist at Siblings Solutions Inc., I was responsible for contacting insurance providers to ensure claims were accurate and complete. This position honed my critical thinking and communication skills, allowing me to navigate complex situations effectively. I am eager to leverage my skills and experience to contribute positively to a dynamic team focused on improving customer satisfaction.
Experience
Work history, roles, and key accomplishments
Dispatcher - Roadside Assistance
SOS National Roadside
Jan 2025 - Present (7 months)
Provided assistance for issues such as flat tires, dead batteries, or urgent towing needs. Helped customers find a towing service to deliver timely support.
Customer Service Representative
VXI Global Holdings
Jan 2023 - Present (2 years 7 months)
Addressed customer questions regarding monthly charges for internet, cable, phone, and mobile services. Highlighted promotional offers, suggested plan upgrades, and provided basic troubleshooting support.
Claims Specialist
Siblings Solutions Inc.
Oct 2021 - Present (3 years 10 months)
Contacted insurance providers for updates and payments regarding claims. Monitored claims to ensure accuracy and completeness.
Education
Degrees, certifications, and relevant coursework
PTC TESDA REGION XI
NCII, Computer Systems Servicing
2019 - 2019
Completed a specialized program focusing on computer systems servicing. Gained practical skills in maintaining and troubleshooting computer hardware and software.
University of Mindanao
Bachelor of Science, Accountancy
2012 - 2014
Undertook studies in Accountancy, covering fundamental principles and practices in financial management. Developed an understanding of accounting standards and financial reporting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Camille?
You can contact Camille and 90k+ other talented remote workers on Himalayas.
Message CamilleFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
