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Daryl Evangelista

@darylevangelista

Strategic business operations leader with 10+ years of experience.

United States
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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a strategic and results-driven Business Operations, Strategy, and Product leader with over 10 years of experience in scaling cross-functional operations and driving performance across fintech, mobility, and enterprise sectors. My proven track record includes optimizing complex systems and building operational excellence from the ground up, enabling over $100M in business growth through data-driven decision-making.

Currently, I serve as the Lead Business Operations Manager at Zepz, where I built and scaled global operations for a new financial services vertical, generating $3.6M in new annualized revenue within just 12 months. My experience spans various roles, including Senior Strategy & Operations Manager at Chime Financial and Product Strategy and Operations Manager at Uber, where I successfully executed initiatives that resulted in significant revenue growth and operational efficiencies.

My expertise lies in data analysis, project management, and stakeholder collaboration, allowing me to drive strategic alignment and decision-making across teams. I am passionate about leveraging my skills to create impactful solutions and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

ZE
Current

Lead Business Operations Manager, New Verticals

ZEPZ

Jan 2023 - Present (2 years 9 months)

Built and scaled global business operations for a new financial services vertical, delivering $3.6M in new annualized revenue within 12 months. Launched digital wallet infrastructure and scaled transaction volume to $10M/month, surpassing target by 150%.

CF

Senior Strategy & Operations Manager – Credit and Lending

Chime Financial

Jan 2021 - Present (4 years 9 months)

Owned business strategy execution across Chime's lending and credit verticals, resulting in a 43% increase in revenue per user and 23% user base growth. Created strategic planning models and forecasting tools to improve financial visibility, reducing planning cycles by 30%.

UB

Product Strategy and Operations Manager – UberEats

Uber

Jan 2019 - Present (6 years 9 months)

Executed strategic initiatives to optimize customer experience, streamline operations, and drive revenue growth. Led initiatives optimizing customer experience, resulting in $30M in annual cost savings and 20% faster issue resolution.

PF

Senior Manager – Strategy & Business Operations

Prudential Financial

Jan 2016 - Present (9 years 9 months)

Developed a business case for a Bermuda-based subsidiary, unlocking $1.6B in capital re-deployment opportunities. Spearheaded market entry strategy analysis in 3 countries, identifying high-growth financial products to expand Prudential’s global footprint.

II

Lead Consultant – Strategy & Market Expansion

Ipsos Business Consulting (IBC)

Jan 2012 - Present (13 years 9 months)

Developed a commercial feasibility plan for an electric vehicle public transit system in the Philippines, contributing to a $76M annual revenue increase. Led market research and competitive analysis for multinational clients, identifying strategic expansion opportunities.

MM

Associate Consultant

Mitchell Madison Group Management Consulting (MMG)

Jan 2008 - Present (17 years 9 months)

Led cost management initiatives, improving a gaming company’s earnings by $5M, resulting in a credit rating upgrade from J.P. Morgan. Designed profitability models, helping clients optimize pricing strategies and reduce operating expenses by 15%.

Education

Degrees, certifications, and relevant coursework

DB

Duke University – The Fuqua School of Business

Master of Business Administration (MBA), Business Administration

Activities and societies: Fuqua Scholar, Robert A. and Annie Lewis J. Garda Merit Scholarship

Achieved Fuqua Scholar recognition, placing in the top 10% of the class. Awarded the Robert A. and Annie Lewis J. Garda Merit Scholarship.

UE

University of the Philippines School of Economics

Bachelor of Science (BS), Economics

Activities and societies: Ranked 1st in class, Senior thesis awarded 1st place

Graduated summa cum laude, ranking 1st in a class of over 3,000 students. Senior thesis was awarded 1st place.

Tech stack

Software and tools used professionally

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Daryl Evangelista - Lead Business Operations Manager, New Verticals - ZEPZ | Himalayas