Open to opportunities

Kevin Dcosta

@kevindcosta

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Business operations leader with 12+ years driving cross-functional execution, insights, and process improvements.

United States

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What I'm looking for

I’m looking for a fast-paced environment where I can lead cross-functional operations and strategy work—using reporting, KPI frameworks, and process improvement to accelerate decisions, reduce manual effort, and deliver measurable business and customer outcomes.

I’m a business operations professional with 12+ years of experience supporting cross-functional initiatives, stakeholder engagement, reporting, operational coordination, and strategic business support across enterprise organizations. I’m known for managing competing priorities, improving workflows, and delivering organized execution that supports business and customer objectives.

In my current role, I partner with cross-functional teams across operations, product, and customer support to improve reporting, operational workflows, and business performance visibility. I support leadership decision-making through operational coordination and collaboration, and I’ve led process optimization initiatives across multiple systems—reducing manual reporting effort by 25% while supporting UAT and implementation work.

Previously, I led a team of 6 as Senior Manager, Operations & Strategy, delivering performance management and operational improvements across sales and operations. I helped drive $850K+ in annual cost savings, improved decision-making speed by 35% by streamlining reporting, and reduced manual reporting workload by 40% while increasing stakeholder adoption by 45%. I’ve also strengthened go-to-market execution for $50M+ initiatives and improved operational outcomes like inventory turnover (+15%) and delivery delays (-18%), with earlier work expanding forecasting and KPI frameworks to optimize inventory and supplier performance.

Experience

Work history, roles, and key accomplishments

Current

Business Intelligence Advisor

Current

Mercedes-Benz USA

Sep 2025 - Present (9 months)

Partnered with operations, product, and customer support teams to improve reporting, operational workflows, and business performance visibility. Led process optimization across multiple systems, reducing manual reporting effort by 25% and supporting system enhancements through UAT and implementation.

Workflow Optimization Stakeholder Engagement Process Improvement Cross Functional Collaboration Executive Communication

Senior Manager, Operations & Strategy

PAC Worldwide

Apr 2022 - Nov 2024 (2 years 7 months)

Led a team of 6 to drive business strategy, performance management, and operational improvements across sales and operations. Delivered $850K+ in annual cost savings, improved decision-making speed by 35%, reduced manual reporting by 40%, and increased stakeholder adoption of insights by 45%.

Operations & Strategy Performance Management Data Visualization Stakeholder Management Cross functional Leadership

Senior Analyst, Business Strategy

Yamaha Motor Corporation

Dec 2019 - Apr 2022 (2 years 4 months)

Supported leadership reporting and operational planning, delivering timely performance updates and business insights. Coordinated cross-functional execution for $50M+ product initiatives and improved inventory turnover by 15% while reducing delivery delays by 18%.

Business Strategy performance reporting Forecasting Alignment Supply Chain Optimization Stakeholder Engagement Executive Communication

Senior Analyst, Strategy & Ops

JAS Worldwide

Jul 2018 - Dec 2019 (1 year 5 months)

Led strategic initiatives to improve global supply chain performance, increasing conversion rates by 45% across key trade lanes. Built forecasting and performance models that reduced excess inventory by 22% and partnered with EMEA/APAC teams to standardize KPI and reporting frameworks.

Forecast Modelling Inventory Optimization Stakeholder Engagement Cross Regional Reporting Performance Modeling Workshop Facilitation

Senior Business & Financial Analyst

Transatlantic Reinsurance Company

Mar 2008 - Jul 2018 (10 years 4 months)

Managed financial operations (accounts payable, payroll, cash management) and maintained 100% audit compliance for 8 consecutive years. Built executive reporting and KPI dashboards, and improved healthcare claims outcomes that reduced loss ratios by 9% across a $300M+ portfolio.

Financial Operations Accounts Payable Payroll Management Audit & Compliance Executive Reporting KPIs Healthcare Claims Financial Planning And Forecasting