I’m seeking remote-first roles as a Chief of Staff, Business Operations Director/Manager, or Operations Leader, where I can act as a force multiplier for leadership, help teams stay aligned, and drive meaningful business impact.
AMOpen to opportunities
AJ Morales
@ajmorales
Senior operations and Chief of Staff leader driving strategy, execution, and cross-functional alignment in remote-first environments.
United StatesWhat I'm looking for
I’m a senior operations leader with over a decade of experience supporting executives and leading business operations across technology, healthcare, aviation, and enterprise environments. I’ve worked closely with C-suite and senior leaders as a Chief of Staff and Business Operations Manager, helping organizations move faster, operate with clarity, and deliver results through strong execution discipline.
My strengths sit at the intersection of strategy and delivery. I build operating rhythm, design KPI frameworks, manage cross-functional initiatives, and ensure priorities translate into outcomes. I’ve led portfolio-level planning across 10+ systems, improved delivery throughput by ~20%, optimized $43M in revenue through data and process improvements, and delivered $270K in annual cost savings through disciplined budgeting and vendor management.
I’m especially effective in roles that require influence without authority, clear executive communication, and the ability to bring order to complex, fast-moving environments. I enjoy partnering with Product, Engineering, Finance, Sales, and Growth teams to break down silos, improve decision-making, and create scalable operating systems.
I’m seeking remote-first roles as a Chief of Staff, Business Operations Director/Manager, or Operations Leader, where I can act as a force multiplier for leadership, help teams stay aligned, and drive meaningful business impact.
Experience
Work history, roles, and key accomplishments
AACurrent
Operate as a business operations and portfolio execution partner for enterprise product and platform initiatives, improving delivery throughput ~20% and driving portfolio-level visibility across dependencies, risk, and value.
VHSenior biz ops leader who optimized $43M in revenue via a Data Foundation initiative and delivered $270K annual savings by implementing a technology budget framework and vendor renegotiations.
AL
Professional Services Team Lead
APIJET, LLC
Nov 2019 - Jan 2023 (3 years 2 months)
Led operational execution and cross-functional coordination, reducing information search time 50%, improving sprint completion rates 25%, and cutting release inefficiencies 15% to accelerate delivery.
RIProgram and operations lead delivering 43 enhancements that generated $2M in new annual revenue while coordinating delivery across engineering, product, and customer stakeholders.
EISenior Product Manager
Expedia, Inc.
Aug 2016 - Sep 2017 (1 year 1 month)
Owned execution and financial performance for Order-to-Cash initiatives, generating $3.9M in quarterly RMD, saving $1.4M annually, and reducing direct debit cycle time by 40%.
FEProject Engineer
FedEx
Feb 2012 - Jul 2016 (4 years 5 months)
Led enterprise-scale operational and financial transformations, reducing unapplied balances $13M in three months and improving oversight of $1.2B in international AR via system optimization.
UA
Operations Manager
United States Army
Sep 2010 - Jan 2012 (1 year 4 months)
Second-in-command for a 170-person department providing transportation support for 25,000 employees, achieving 95% readiness and managing over $30M in equipment and 37 direct reports.
UA
Logistics Manager
United States Army
Jul 2008 - Sep 2010 (2 years 2 months)
Supervised a 35-person logistics team managing $7M in equipment and coordinated transport of $10M in equipment from Iraq to Washington supporting division operations.
Education
Degrees, certifications, and relevant coursework
CUChristian Brothers University
Master of Business Administration, General Management
Completed a Master of Business Administration with a focus on general management to support leadership and cross-functional business operations.
PUPace University
Master of Science, Information Systems
Earned a Master of Science in Information Systems emphasizing technology strategy, data, and systems to support product and platform initiatives.
BUBarry University
Bachelor of Science, Computer Information Sciences
Obtained a Bachelor of Science in Computer Information Sciences providing foundational knowledge in computing and information systems.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Salary expectations
180k-200k USD
Social media
Job categories
Skills
Portfolio ManagementIdea IntakePrioritizationOperational CadencesForecastingROI TrackingPerformance DashboardsDependency ManagementJiraTableauConfluenceTrelloMiroSharePointGoogle WorkspaceAzure DevOpsProcess OptimizationBudgeting & ForecastingMiddlewareCross Functional Team LeadershipStrategic PlanningBusiness OperationsBusiness Operations ManagementData AnalysisData VisualizationCoachingAgileScrum MasterProduct ManagementProgram ManagementSix SigmaProcess Improvement
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