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AJ Morales

@ajmorales

Senior business operations leader driving portfolio execution, cross-functional delivery, and data-driven value realization.

United States
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What I'm looking for

I seek a senior product or business operations role where I can lead portfolio execution, improve delivery cadence, use data to prioritize investments, and drive measurable revenue and efficiency gains.

I am a senior business operations leader with 10+ years partnering with Product, Engineering, Finance, and GTM teams to drive portfolio execution and measurable business outcomes.

I connect strategy to delivery by managing cross-functional dependencies, standardizing intake and planning cadence, and building executive-ready dashboards to track progress, value, and risk.

I have led initiatives that improved delivery throughput (~20%), optimized multimillion-dollar revenue and cost lines ($43M optimization, $270K annual savings), and generated new revenue through product enhancements and scalable API delivery.

My background includes strong expertise in forecasting, ROI tracking, process optimization, and tooling (Jira, Tableau, Confluence, ADO). I hold an MBA, an MS in Information Systems, Lean Six Sigma credentials, and advanced Scrum certifications.

Experience

Work history, roles, and key accomplishments

Expedia, Inc. logoEI

Senior Product Manager

Expedia, Inc.

Aug 2016 - Sep 2017 (1 year 1 month)

Owned execution and financial performance for Order-to-Cash initiatives, generating $3.9M in quarterly RMD, saving $1.4M annually, and reducing direct debit cycle time by 40%.

FedEx logoFE

Project Engineer

FedEx

Feb 2012 - Jul 2016 (4 years 5 months)

Led enterprise-scale operational and financial transformations, reducing unapplied balances $13M in three months and improving oversight of $1.2B in international AR via system optimization.

UA

Operations Manager

United States Army

Sep 2010 - Jan 2012 (1 year 4 months)

Second-in-command for a 170-person department providing transportation support for 25,000 employees, achieving 95% readiness and managing over $30M in equipment and 37 direct reports.

Education

Degrees, certifications, and relevant coursework

Christian Brothers University logoCU

Christian Brothers University

Master of Business Administration, General Management

Completed a Master of Business Administration with a focus on general management to support leadership and cross-functional business operations.

Pace University logoPU

Pace University

Master of Science, Information Systems

Earned a Master of Science in Information Systems emphasizing technology strategy, data, and systems to support product and platform initiatives.

Barry University logoBU

Barry University

Bachelor of Science, Computer Information Sciences

Obtained a Bachelor of Science in Computer Information Sciences providing foundational knowledge in computing and information systems.

Tech stack

Software and tools used professionally

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