AJ Morales
@ajmorales
Senior business operations leader driving portfolio execution, cross-functional delivery, and data-driven value realization.
What I'm looking for
I am a senior business operations leader with 10+ years partnering with Product, Engineering, Finance, and GTM teams to drive portfolio execution and measurable business outcomes.
I connect strategy to delivery by managing cross-functional dependencies, standardizing intake and planning cadence, and building executive-ready dashboards to track progress, value, and risk.
I have led initiatives that improved delivery throughput (~20%), optimized multimillion-dollar revenue and cost lines ($43M optimization, $270K annual savings), and generated new revenue through product enhancements and scalable API delivery.
My background includes strong expertise in forecasting, ROI tracking, process optimization, and tooling (Jira, Tableau, Confluence, ADO). I hold an MBA, an MS in Information Systems, Lean Six Sigma credentials, and advanced Scrum certifications.
Experience
Work history, roles, and key accomplishments
Operate as a business operations and portfolio execution partner for enterprise product and platform initiatives, improving delivery throughput ~20% and driving portfolio-level visibility across dependencies, risk, and value.
Business Operations Manager
Vytalize Health
May 2023 - Jan 2024 (8 months)
Senior biz ops leader who optimized $43M in revenue via a Data Foundation initiative and delivered $270K annual savings by implementing a technology budget framework and vendor renegotiations.
Professional Services Team Lead
APIJET, LLC
Dec 2019 - Jan 2023 (3 years 1 month)
Led operational execution and cross-functional coordination, reducing information search time 50%, improving sprint completion rates 25%, and cutting release inefficiencies 15% to accelerate delivery.
Project Manager / Sr Business Analyst
RightCrowd
Sep 2017 - Nov 2019 (2 years 2 months)
Program and operations lead delivering 43 enhancements that generated $2M in new annual revenue while coordinating delivery across engineering, product, and customer stakeholders.
Senior Product Manager
Expedia, Inc.
Aug 2016 - Sep 2017 (1 year 1 month)
Owned execution and financial performance for Order-to-Cash initiatives, generating $3.9M in quarterly RMD, saving $1.4M annually, and reducing direct debit cycle time by 40%.
Project Engineer
FedEx
Feb 2012 - Jul 2016 (4 years 5 months)
Led enterprise-scale operational and financial transformations, reducing unapplied balances $13M in three months and improving oversight of $1.2B in international AR via system optimization.
Operations Manager
United States Army
Sep 2010 - Jan 2012 (1 year 4 months)
Second-in-command for a 170-person department providing transportation support for 25,000 employees, achieving 95% readiness and managing over $30M in equipment and 37 direct reports.
Logistics Manager
United States Army
Jul 2008 - Sep 2010 (2 years 2 months)
Supervised a 35-person logistics team managing $7M in equipment and coordinated transport of $10M in equipment from Iraq to Washington supporting division operations.
Education
Degrees, certifications, and relevant coursework
Christian Brothers University
Master of Business Administration, General Management
Completed a Master of Business Administration with a focus on general management to support leadership and cross-functional business operations.
Pace University
Master of Science, Information Systems
Earned a Master of Science in Information Systems emphasizing technology strategy, data, and systems to support product and platform initiatives.
Barry University
Bachelor of Science, Computer Information Sciences
Obtained a Bachelor of Science in Computer Information Sciences providing foundational knowledge in computing and information systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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