Open to opportunities

Darren Breeden II

@darrenbreeden

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Detail-oriented professional with 10 years in hospitality and client services.

United States

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What I'm looking for

I seek a role that values exceptional customer service and offers growth opportunities.

With a decade of experience in hospitality, luxury retail, and client services, I pride myself on delivering exceptional customer experiences. My journey has equipped me with the skills to manage day-to-day operations effectively, coordinate vendors, and streamline administrative workflows. I thrive in fast-paced environments, leveraging tech-enabled platforms to enhance service delivery and build long-term client relationships.

At Sonder Inc., I served as a Front Desk Agent, where I was the face of the company, ensuring warm and professional interactions with guests. My proactive communication and problem-solving abilities helped maintain high satisfaction levels. My previous roles in luxury retail, including AG Jeans and MOSCOT NYC, allowed me to develop a keen understanding of customer needs, resulting in increased sales and repeat business. I am known for my organizational skills and ability to adapt to various operational needs, always aiming to enhance the overall guest experience.

Experience

Work history, roles, and key accomplishments

Front Desk Agent

Sonder Inc.

Apr 2023 - May 2025 (2 years 1 month)

Served as the face of Sonder, delivering warm, professional guest interactions across multiple properties. Guided guests through Sonder’s tech-enabled experience, including app navigation and self-service tools, ensuring a seamless digital-first stay.

Guest Service Navigation Customer Satisfaction

Sales Associate

AG Jeans

Jun 2022 - Apr 2023 (10 months)

Delivered premium, personalized service in a luxury retail setting, contributing to a 20% increase in repeat client visits. Consistently achieved monthly sales goals, averaging $30,000+ in individual sales through upselling strategies.

Sales Clienteling Upselling Visual Merchandising Inventory Management

Sales Associate | Lab Assistant

MOSCOT NYC

May 2021 - Jun 2022 (1 year 1 month)

Provided expert guidance to customers selecting eyewear, balancing prescription needs with personal style and lifestyle preferences. Maintained deep knowledge of frame collections, lens options, and optical trends to support personalized consultations and drive sales.

Customer Satisfaction Visual Merchandising Inventory Management Communication Skills

Nutritional Consultant

JustFoodForDogs

Mar 2021 - Jun 2021 (3 months)

Provided personalized pet nutrition consultations based on individual pet health needs, breed, age, and dietary restrictions. Educated customers on the benefits of fresh, human-grade meals, leading to increased awareness and product adoption.

Sales Goals Customer Relationship Management Visual Merchandising Inventory Management

Sales Associate (Key Holder)

Neuhaus Belgian Chocolate

Nov 2019 - Mar 2021 (1 year 4 months)

Provided personalized customer service and expert recommendations on luxury Belgian chocolates. Created custom gift boxes and handled product wrapping and presentation.

Customer Service Inventory Management Visual Merchandising Training