danniel astorias

Coordinate leasing activities, client communication, and daily property operations using Asana and Zillow. Manage property inquiries, leads, applicant follow-ups, and viewing schedules.

Managed tenant, applicant, and property records using AppFolio; processed rental applications and status updates. Supported tenant screening, lease preparation, showings, and maintenance request follow-up.

Reviewed Equifax and TransUnion credit reports, including scores, payment history, utilization, debts, and active accounts. Evaluated consumer financial information to identify credit risks and lending needs.

Processed personal and payday loan applications from intake through approval; reviewed borrower information and supporting documents. Managed 150–180+ outbound prospects daily and maintained accurate CRM records.

Delivered customer service and sales support through phone, email, chat, and digital channels. Managed inquiries involving orders, payments, refunds, accounts, and service concerns.

Assisted members with Medicare and Medicaid benefits, eligibility, coverage, claims, billing, and provider inquiries. Verified member information and explained plan benefits, deductibles, and copayments.

Grade: 89.85

Activities and societies: Dean's Lister – Seven Consecutive Semesters

Pursued a Bachelor of Secondary Education in English with a major in Physical Sciences, achieving a final CGPA of 89.85 and Dean's Lister recognition for seven consecutive semesters.