Open to opportunities

Julia Patricia Mogol

@juliapatriciamogol

Message

Accomplished leasing administrator with expertise in property management.

Philippines

Message

What I'm looking for

I am looking for a role in a supportive property management team that values growth and collaboration.

I am an accomplished leasing administrator with two years of experience managing residential leasing operations. My proven track record includes ensuring smooth tenant relations, optimizing occupancy rates, and maintaining lease compliance. I pride myself on my exceptional attention to detail and organizational skills, which allow me to consistently deliver high-quality administrative support.

Throughout my career, I have developed strong skills in data entry and database management, adeptly maintaining accuracy and efficiency in property management systems. I am currently seeking to leverage my expertise in leasing administration and data entry to contribute to a dynamic property management team, where I can further develop my skills and make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Leasing Administrator

Shore Agents PMVA Inc

Jan 2023 - Present (2 years 5 months)

Managed residential leasing operations, assisting tenants and prospects with inquiries via CRM and Zendesk. Handled lease generation, maintenance requests, and transcribed pre/post inspections, ensuring smooth tenant relations and lease compliance.

CRM Zendesk Data Entry

Telemarketing Associate

Demand Science Team PH Inc

Jan 2021 - Present (4 years 5 months)

Generated interest by promoting client content and services through telemarketing efforts. Responsible for prospecting, pre-qualifying, and generating new leads to meet campaign requirements and support sales initiatives.

Telemarketing Lead Generation Prospecting Sales Support Client Engagement Campaign Management

Customer Service Representative

TaskUs

Jan 2020 - Present (5 years 5 months)

Provided comprehensive customer care for an online streaming application, addressing technical and billing inquiries. Successfully resolved product and service issues by clarifying complaints and implementing effective solutions.

Customer Service Technical Support Billing Support Streaming Communication

Sr Processing Associate - Data Entry

Tata Consultancy Services

Jan 2018 - Present (7 years 5 months)

Performed data entry for insurance clients and maintained accurate client databases. Responsible for updating records, training new hires, and conducting quality audits to ensure data integrity.

Data Entry Database Management Quality Assurance Training Data Quality

Customer Service Representative

Sutherland Global Services

Jan 2014 - Present (11 years 5 months)

Resolved diverse product and service problems by thoroughly clarifying customer complaints and determining root causes. Generated sales leads and identified customer needs to ensure high satisfaction and achieve team targets.

Customer Service Problem Solving Customer Satisfaction Communication