Allen Jay Lara

AL

Looking for a job

Allen Jay Lara

@allenjaylara

Remote Property Management Assistant at Prosper Real Estate, processing rental applications and coordinating lease renewals.

At Prosper Real Estate, I supported U.S. property management clients, including Monem Corporations Apartments LA. I coordinated maintenance requests between tenants and vendors, processed rental applications, and kept clients updated on lease renewals and work orders.

I used AppFolio and DocuVerus to process applications and refresh vacancy listings, and sent rent reminders and supported delinquency reporting. Earlier, I handled tenant calls for Aspire Realty Group and provided customer support at Turned Yellow and VXI Global Holdings.

Experience

Work history, roles, and key accomplishments

PE

Remote Property Management Assistant

Prosper Real Estate

Mar 2023 - Aug 2026 (3 years 5 months)

Supported U.S. property management clients, handling work orders, lease renewals, rental applications, and vacancy listings. Coordinated tenant and vendor communication and maintained accurate records.

Appfolio DocuVerus RingCentral Google Voice Slack Email Tenant Communication Vendor Communication Work Order Management Lease Renewals Rental Application Processing Listings Management Payment Reminders Delinquency Reporting

TY

Customer Support Representative

Turned Yellow

Nov 2023 - Dec 2023 (1 month)

Provided live chat and email support for custom cartoon artwork orders, explaining requirements and resolving order issues.

Richpanel Live Chat Email Support Customer Service Order Management

CC

Administrative Secretary

Centro Estates Corporation

Apr 2021 - Mar 2023 (1 year 11 months)

Managed daily office operations, prepared documents, and processed bank transactions for a startup office.

Record keeping Documentation Preparation Filing Bank Transactions Customer Service

VH

Customer Service Representative

VXI Global Holdings

Dec 2015 - Jun 2017 (1 year 6 months)

Handled live chats for Uber pre-activation support, guiding drivers through eligibility and account setup.

Live Chat Customer Service Document Verification Account Setup Communication Skills

Education

Degrees, certifications, and relevant coursework

OC

Outwork Collective

Travel Virtual Assistant Training, Travel Virtual Assistant

2026 - 2026

Completed Travel Virtual Assistant Training in May 2026.

PE

Prosper Real Estate

Property Management Training Program, Property Management

2023 - 2023

Completed Property Management Training Program in 2023.

UM

University of Mindanao

Bachelor of Science, Business Administration

2017 - 2021

Bachelor of Science in Business Administration with a major in Human Resource Management, completed in 2021.

Tech stack

Software and tools used professionally

Google Docs

Slack

Zendesk

RingCentral

Google Sheets

monday.com

Google Voice

Canva

AppFolio

ChatGPT

Microsoft Outlook

Claude

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

80k+ PHP

Social media

Job categories

Property Management Assistant Administrative Assistant Customer Service

Skills

Property Management Work Order Management Maintenance Coordination Rental Application Processing Applicant document verification Lease Renewals Listings Management Payment Reminders Delinquency Reporting Tenant Communication Vendor Communication Administrative Support Reporting Customer Service Appfolio

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