Danjel Kola
@danjelkola
Second-year architecture student with strong customer service and communication skills.
AlbaniaWhat I'm looking for
I am a second-year Architecture student at UPT with hands-on customer service experience across hospitality and retail roles. I have worked as a waiter, bellboy at multiple hotels, and a customer advisor, developing practical communication, sales, and client-management abilities.
In hospitality roles at MAK Albania Hotel (formerly Sheraton) and Melia Durrës I strengthened my spoken English (B2–C1), learned vehicle parking and guest problem resolution, and improved my professional interaction under pressure. At Neptun QTU I excelled in sales and was recognized as "best worker of the month" for my first month.
I bring technology familiarity, strong numerical aptitude, creativity, dedication, and proven client-facing performance. I am eager to contribute these strengths to a team where I can continue to grow professionally while supporting excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Waiter
Gjuta
Feb 2020 - Oct 2020 (8 months)
Worked as a waiter handling customer orders and service, improving communication and order management skills during the Feb–Oct 2020 season.
Customer Advisor
Neptun QTU
Worked in sales and customer advising, achieving 'Best Worker of the Month' in the first month by outperforming peers in sales metrics.
Education
Degrees, certifications, and relevant coursework
University of Prishtina (UPT)
Bachelor of Architecture, Architecture
Second-year architecture student pursuing undergraduate studies in architecture at UPT.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
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