Bashkim Dervishi

Completed Cabin Crew training with Wizz Air and obtained the required certification, but was unable to complete the final examination due to family circumstances.

Provided friendly and efficient customer service, taking orders, serving food and drinks, handling payments, and maintaining a clean environment.

Worked in dental tourism sales and customer support, communicating with English-speaking clients and assisting them with dental treatments and services.

Welcomed and assisted guests with professionalism and a smile. Managed check-ins, bookings, and front desk systems, and resolved guest issues efficiently.

Communicated clearly with English-speaking clients and resolved inquiries with professionalism and patience while handling high volumes of calls.

Gained international hospitality and retail experience, developing strong teamwork with multinational colleagues and adapting quickly to new environments.

Delivered consistent, high-quality guest service in both English and Albanian, handled administrative duties, and collaborated with housekeeping for guest needs.

Built strong customer relationships and exceeded sales goals by applying persuasive communication and active listening to understand customer needs.

Started a Bachelor of Science in Computer Engineering in 2024.

Pursued a degree in Computer Engineering from 2022 to 2024.

Completed high school education from 2019 to 2022.