DANIEL MOHAN RAJ

Led IT infrastructure operations and transformation projects across operating companies in the EMEA region. Oversaw IT support teams, managed scheduling, capacity, planning, finance, budgeting, and resource allocation for IT infrastructure and cloud projects.

Managed scheduling, capacity, project planning, budgeting, and resource allocation for IT infrastructure and SAP projects. Assisted in building vendor relationships and creating cost-efficient contracts, while also devising and establishing IT policies and systems.

Provided consulting, design, and implementation of complete IT infrastructure solutions for organizations. Specialized in hybrid cloud data center implementations, mobility, messaging solutions, application migration, web hosting, and IT security solution design.

Led IT infrastructure transition and transformation projects for a leading bank, with extensive experience in private and public cloud build and IT service transition. Implemented IT infrastructure projects on various technologies including Cloud, VMware, Windows, UNIX, Networking, Storage, Backup, Antivirus, and Database.

Worked on IT infrastructure service transition and migration projects for HP Malaysia, focusing on cloud onboarding and enterprise computing. Managed end-to-end IT service transition for enterprise computing and SAP projects, including risk analysis, mitigation planning, and ITSM process design.

Managed technical services for Windows, VMware, and Cloud Operations, transitioning IT services from outsourcing to an in-source model. Provided strategic consulting, including business plan and strategy development, and managed on-demand authorization, capacity, and vendor relationships.

Managed service delivery for ITIS projects and led IT infrastructure project transition and stabilization for US banking and insurance clients. Drove operations teams based on the ITIL Framework and ensured IT service delivery met ISO 20000 quality measurements.

Worked as a Technical Engineer on multiple IT infrastructure service RUN operations and transition projects. Collaborated with architects and project managers for new IT infrastructure project implementation, focusing on planning, scheduling, and estimation.

Ensured server security in Windows, Linux, and AIX environments according to international IT security standards. Performed health check analysis, fixed IT security incidents, and managed antivirus solutions for clients.

Installed and maintained Windows, Linux, and MS Exchange Servers, administering them through VMware server and ESX. Implemented AD, DNS, DHCP, and Clustering Services in Windows 200X Server environments, and managed IT security for Windows clients.

Installed and maintained Windows-based networks, administering an IT infrastructure network of 500 end-user devices and 14 servers. Managed software and application package installations, troubleshot network incidents, and configured user-level, file-level security, and system policies.

Installed and maintained Windows Operating Systems and all hardware and peripheral components. Executed initial software installations and subsequent upgrades, primarily using FTP server for file sharing.

Installed, maintained, and troubleshot end-user devices such as PCs, laptops, printers, scanners, and routers. Installed all hardware and peripheral components, and executed initial software installations and subsequent upgrades.

Obtained a Bachelor of Science degree. The curriculum focused on foundational scientific principles and analytical skills.

Completed high school with a focus on Computer Science. Gained foundational knowledge in computer principles and applications.

Completed a Master of Science in Information Technology. This program provided advanced knowledge and skills in various IT domains.