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Naveen KumarNK
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Naveen Kumar

@naveenkumar46

IT service delivery leader at ATOS who managed a $48M BFSI portfolio and drove AIOps and ITSM automation.

India
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At ATOS Global IT Solutions and Services Private Limited, I managed end-to-end infrastructure services, Nutanix Cloud, and AMS for a BFSI account, with full P&L ownership of a $48M portfolio. I also drove AIOps and ITSM automation initiatives, including event correlation, intelligent alert management, and workflow automation.

At Wipro Technologies Ltd., I was P&L owner for a $50M global portfolio spanning infrastructure, cloud, application development, and support. Earlier, at Infotech Global India Ltd, I directed Azure transformation work, including migration of 38 .NET and Java applications, and helped implement ISO 27001-aligned controls and HIPAA compliance.

Experience

Work history, roles, and key accomplishments

AL

Group Manager – Service Delivery

ATOS Global IT Solutions and Services Private Limited

Apr 2023 - Jun 2026 (3 years 2 months)

Offshore Delivery Head for BFSI account managing end-to-end Infrastructure Services, Nutanix Cloud & AMS. Full P&L ownership for $48M portfolio, leading multi-location teams across India & Germany.

Wipro Technologies Ltd. logoWL

Senior Delivery Manager

Apr 2021 - Jan 2023 (1 year 9 months)

P&L Owner for $50M global portfolio covering IT Infrastructure, Cloud Services, Application Development, and Application Support. Governed SAFe Agile delivery model and directed hybrid cloud transformation and service reliability engineering initiatives.

IL

Senior Manager IT

May 2019 - Feb 2021 (1 year 9 months)

Directed enterprise IT Infrastructure operations across India and US regions, ensuring high availability, security, and operational excellence. Defined and executed enterprise-wide Azure cloud strategy, architecture, and governance framework.

TS

Service Delivery Manager

Apr 2016 - May 2019 (3 years 1 month)

Led delivery of infrastructure services across Data Centre, Network, Security, Windows/Unix Platforms, Middleware, Exchange, Hadoop, Teradata, Informatica, NOC, Service Desk and Service Management. Managed IT Operations and Projects in alignment with SLAs and customer expectations.

BL

IT Manager

Bangalore International Airport Limited

May 2008 - Mar 2016 (7 years 10 months)

Managed 24x7 IT operations across mission-critical airport systems, ensuring uninterrupted services supporting passenger movement, flight operations, baggage handling, security, and communications. Managed departmental CapEx and OpEx budgets for major infrastructure upgrades and technology deployments.

CS

Senior Database Administrator

C3i Support Services

Oct 2006 - Dec 2007 (1 year 2 months)

Served as Senior Database Administrator, managing database operations and support.

AI

Operations Specialist (Sr. System Administrator)

AOL online India

Sep 2003 - Oct 2006 (3 years 1 month)

Worked as Operations Specialist, handling system administration duties.

SS

System Administrator

S.V logic Systems

Jan 2002 - Sep 2003 (1 year 8 months)

Worked as System Administrator, managing system operations.

TL

Software Engineer

Tally Solutions Pvt Ltd

Sep 1997 - Dec 2001 (4 years 3 months)

Worked as Software Engineer, contributing to software development projects.

Education

Degrees, certifications, and relevant coursework

GU

Gulbarga University

Bachelor of Engineering, Electronics and Communication

Completed Bachelor of Engineering in Electronics and Communication from Gulbarga University in July 1997.

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