At GD Commerce at Eldorado, I executed pricing optimization strategies across digital listings to maximize profit margins. I also managed sales cycles and resolved inventory discrepancies.
Earlier at GD Commerce at Eldorado, I drove new client acquisition and managed active pipelines to expand the seller base. I tailored product value propositions to accelerate negotiations.
At Airbnb (Teleperformance), I provided multichannel support to hosts and guests, resolving booking disputes, cancellations, and reservation changes. I used tailored communication to de-escalate sensitive situations.
I'm studying Foreign Language Teaching in English and French at Universidad Minuto de Dios. My coursework includes second language acquisition, curriculum design, assessment, and bilingual education methodologies.
