Daniele Chiapello

Translated and localized web content and articles from English into Italian, following detailed client instructions and style guides.

Provided multilingual front desk and tourist assistance in Italian and English, clarifying complex information for international visitors.

Specialized in translating and localizing tourism, cultural events, and food & wine marketing content from English into Italian, ensuring accuracy and adherence to client guidelines.

Supported archive office activities by organizing documents and performing clerical tasks with attention to detail.

Managed files, archiving, and general office organization to maintain orderly records and documentation.

Managed check-in/out procedures, reservations, guest assistance, and cashiering with a focus on accuracy in data entry and billing.

Assisted guests at reception, handling check-in/out and information requests in a fast-paced hospitality environment.

Supported reception operations, including guest reception and coordination of basic inquiries about services.

Taught English language courses, adapting explanations to learners' needs while following established curricula.

Taught Italian language and culture using clear, structured lessons based on program guidelines, and supported learners as an interpreter and cultural consultant.

Provided front desk support and guest assistance for international visitors in a multicultural environment.

Worked as a tourist guide and tour leader and taught history/archaeology as part of agency educational programming.

Taught English language courses to university students, delivering lessons within established syllabi and assessment criteria.

Delivered Italian language instruction to university students, preparing lessons aligned with institutional program objectives.

Taught Italian language classes to groups of learners, applying the school’s teaching methodology and materials.

Provided English language instruction in a classroom setting, following lesson plans and teaching resources provided by the school.

Provided customer service and organized library materials, ensuring books and resources were correctly classified and easily accessible.

Delivered interpreting services and logistical assistance for international guests, ensuring accurate communication of schedules and instructions.

Course in Chinese Language and Culture at Xi'an International Studies University from 2008 to 2010.

Master’s degree in Archaeology at UCL from 2006 to 2007.

BA in Cultural Heritage Conservation at the University of Turin from 2001 to 2006.

Erasmus exchange year at Royal Holloway, University of London from 2004 to 2005.