Daniel De Leon

I am a dedicated and customer-focused professional with over three years of experience in call center operations, specializing in customer service and sales. My bilingual communication skills in English and Spanish allow me to effectively assist a diverse clientele, ensuring their needs are met with the utmost care and efficiency.

Throughout my career, I have demonstrated a strong ability to handle high-volume calls and resolve complaints while maintaining high customer satisfaction. My experience includes exceeding sales targets through effective persuasion and negotiation skills, as well as maintaining accurate customer records and data management using CRM tools. I pride myself on my punctuality, organization, and disciplined approach to work, which have contributed to my success in fast-paced environments.

I am currently seeking a customer service role where I can leverage my skills to enhance customer satisfaction and contribute to company success. I am passionate about building strong client relationships and am committed to continuous improvement in my professional journey.