Santiago Sanchez

Provided customer service and support through phone, email, and chat. Managed customer inquiries, resolved problems, and maintained high levels of customer satisfaction through effective communication and a solution-oriented approach.

Strengthened work ethic, time management, and teamwork skills while interacting with people from diverse backgrounds. Improved ability to adapt quickly, solve problems, and provide excellent customer service in a dynamic environment.

Provided customer service and support through phone, email, and chat. Managed customer inquiries, resolved problems, and maintained high levels of customer satisfaction through effective communication and a solution-oriented approach.

Developed skills in a multicultural environment, strengthening independence, adaptability, communication, and problem-solving abilities. Collaborated with diverse teams and assumed responsibilities across different areas to ensure successful completion of objectives.

Led and supported teams in achieving performance goals while delivering exceptional customer experiences. Provided coaching, feedback, and assistance to team members, ensuring compliance with quality standards and operational efficiency.

Provided customer service and support through phone, email, and chat. Managed customer inquiries, resolved problems, and maintained high levels of customer satisfaction through effective communication and a solution-oriented approach.

Currently pursuing a Bachelor's degree in Marketing, in the 7th semester.

Completed a Diploma in Digital Marketing in March 2025.

Completed training in Digital Sales Agent and Stock Market.

Completed training as an Office Technician.

Completed training in Digital Health.