Daniel camargo

Served as primary point of contact for complex customer and stakeholder needs, coordinating resolution across internal teams and external partners. Managed high-volume account activity and built customer trust by translating complex billing and policy information into clear recommendations.

Managed B2B customer relationships and consultative sales opportunities across hotel and event accounts, aligning audiovisual and event-service solutions to client objectives. Developed sales pipeline activity, forecasts, and budgets while leading customer conversations from discovery through execution.

Managed customer accounts across Illinois, Ohio, and Indiana, resolving complex billing, credit, service, and escalation issues while balancing customer needs with company policies and regulatory requirements. Collaborated with internal teams to investigate account concerns and improve customer outcomes.

Evaluated indirect consumer auto-loan applications for credit-union partners, analyzing creditworthiness, risk, loan structure, and supporting documentation to make timely lending decisions. Worked with internal teams and financial-institution partners to resolve application issues and maintain accurate documentation.

Bachelor's degree in Marketing from the University of Arizona Global Campus, completed in March 2025.