Belfon Matthews
@belfonmatthews
Senior Client Account Manager at Elavon retaining approximately $81 million in revenue and achieving 151% of revenue goals.
United StatesWhat I'm looking for
At Elavon, I developed long-term client relationships and retained approximately $81 million in revenue. I also conducted business health checks to upgrade PAAS and SAAS services, achieving 151% of revenue goals in the first 24 months.
At Repay, I generated $18 million in sales volume and opened 10 enterprise accounts in 11 months. I provided Credit Unions and Consumer Finance Companies with contactless ecommerce solutions through a consultative business-to-business approach.
Earlier, at First Data, I provided payment processing, merchant, and ecommerce solutions to businesses. I accumulated $130MM in volume during my tenure and trained new BC's and Analyst with on-the-job training and product knowledge.
Experience
Work history, roles, and key accomplishments
Developed and maintained long-term client relationships, retaining approximately $81 million in revenue. Executed business health checks to upgrade PaaS and SaaS services, achieving 151% of revenue goals in the first 24 months.
Generated $18 million in sales volume and opened 10 enterprise accounts in 11 months. Exceeded 35% lead conversion rate and provided enhanced contactless ecommerce solutions through a consultative B2B approach.
Delivered e-commerce and portal payment solutions via a consultative B2B approach, growing portfolio by 20% and producing $15 million in sales volume. Opened 15 new accounts in 8 months and achieved 30% lead conversion.
Mid-Market Commercial Business Consultant
First Data
Jan 2010 - Dec 2018 (8 years 11 months)
Provided businesses with simplified payment processing solutions through a consultative B2B approach. Achieved location and revenue objectives, accumulating $130 million in volume during tenure.
Senior Assistant Branch Manager
SunTrust
Jan 2008 - Dec 2010 (2 years 11 months)
Managed branch operations and assisted in overseeing daily activities to ensure efficient service delivery.
Managed credit operations and assessed creditworthiness to mitigate risk and support lending decisions.
Senior Assistant Branch Manager
Ironstone Bank
Jan 2004 - Dec 2006 (2 years 11 months)
Assisted in branch management and daily operations, ensuring customer satisfaction and operational efficiency.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
MBA, Business Administration and Management
2008 - 2009
Pursued an MBA in Business Administration and Management at the University of Phoenix.
Winston-Salem State University
B.S., Business Management and Marketing
1997 - 2001
Earned a B.S. in Business Management and Marketing from Winston-Salem State University, an AACSB accredited degree.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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